—— Run into issues on Monitor+? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Adjust the focus peaking settings in the app. Go to the settings menu and look for focus peaking options. Try changing the color or intensit... ⇲
Fix: Check if there are any settings in the app that allow you to enable focus magnification specifically for video mode. Sometimes, features are... ⇲
Fix: Ensure that your iPhone is running the latest version of iOS and that the Monitor+ app is updated to the latest version. Updates often inclu... ⇲
Fix: Check if the touch focus feature is enabled in the app settings. Sometimes, this feature can be accidentally turned off. OR If the touch... ⇲
Fix: Check the app permissions in your iPhone settings. Go to Settings > Privacy > Photos and ensure that Monitor+ has permission to access your... ⇲
Fix: Look for a preview option in the app settings that allows you to view photos while recording. This feature may be hidden in a submenu. OR... ⇲
Fix: Check your Wi-Fi connection. Ensure that both your iPhone and the camera are connected to a strong and stable Wi-Fi network. If possible, mo... ⇲
Fix: Make sure that your iPhone's Bluetooth and Wi-Fi are turned on and functioning properly. Sometimes, toggling these settings off and back on... ⇲
Fix: If you need to use a VPN, try configuring the VPN settings to allow the Monitor+ app to bypass the VPN. This can usually be done in the VPN... ⇲
Fix: Check if the app has a setting that allows for multiple device connections. If not, you may need to connect devices one at a time. OR Con... ⇲
Fix: Look for an option in the app settings to enable audio level meters. This feature may be hidden in a submenu or under audio settings. OR... ⇲
Fix: Ensure that your iPhone has enough storage space available. Low storage can cause apps to crash. Go to Settings > General > iPhone Storage t... ⇲
Fix: Check the app's documentation or website for a list of supported camera models. If your camera is not listed, consider using a different cam... ⇲
Fix: Try using a different USB cable that is certified for data transfer. Some cables are only designed for charging and may not work for data co... ⇲
Fix: Ensure that your iPhone is not running low on storage space, as this can cause recording issues. Clear unnecessary files or apps to free up... ⇲
Fix: Check if there is a save option in the app settings that needs to be enabled for tap functions to be retained after a restart. OR As a wo... ⇲