fix problems on File Explorer & Player [Pro] [iphone]

​

—— Run into issues on File Explorer & Player [Pro]? Get help pending when official support gets back to you!

File Explorer & Player [Pro]
Info:
company: Evgeny Cherpak
: https://www.cherpake.com/support/
: www.cherpake.com
Chat with our AI-based File Explorer & Player [Pro] Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Needs better error checking

Fix: If you encounter errors, take note of the specific actions that lead to them. Restart the app and try to replicate the issue. If it continue... ⇲
 
Video issue

Lacks advanced video controls

Fix: Explore the app settings to see if there are any options to enable or customize video controls. If not, consider using a different video pla... ⇲
 
UI issue

UI could be improved

Fix: Familiarize yourself with the current UI layout and explore all available features. Sometimes, a learning curve can make the UI feel more in... ⇲
 
Slow issue

Slow and sluggish after recent update

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance. If the app does not have this option, t... ⇲
 
Network issue

Streaming feature inconsistent

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the strea... ⇲
 
Security issue

Accessibility access raises security concerns

Fix: Review the app's permissions in your iPhone settings. Go to Settings > Privacy > Accessibility and adjust the permissions for the app as nee... ⇲
 
Permissions issue

File Explorer & Player [Pro] hijacks iPhone connection from other apps

Fix: Check the app settings to see if there is an option to disable background activity or connection hijacking. This may help prevent it from ta... ⇲
 
Storage issue

Limited file management options

Fix: Explore the app's settings and features to see if there are any hidden file management tools that you may not be aware of. Sometimes, featur... ⇲
 
Syncing issue

No ability to sync entire photo libraries

Fix: Check if the app has an option to import photos in bulk or if it allows you to select multiple photos at once for easier management. OR I... ⇲
 
Installation issue

Requires helper app installation

Fix: Review the instructions provided by the app for the helper app installation. Follow the steps carefully to ensure proper setup and functiona... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
90.0%

Bad experience
6.0%

Neutral
4.0%

~ from our NLP analysis of 810 combined software ratings.

 Switch to these Alternatives:
Phone Drive: File Storage Sync
Text Workflow: Text Processing
AVR X PRO - Voice Recorder
PiP - Picture in Picture
Snap Markup - Annotation Tool
Private Browser • Brovacy
RGB Keyboard
Audio Trimmer - Trim Audio
FilePiP: PDF, Timer, Photos …
MetaSurf: Social Browser

 Private Data File Explorer & Player [Pro] collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data