fix problems on BitKan [iphone]

—— Run into issues on BitKan? Get help pending when official support gets back to you!

BitKan: Trade Bitcoin & Crypto

Info:

company: BitKan Limited

: https://bitkan.com

Chat with our AI-based BitKan Support

🛠️ Common BitKan Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bad gateway error messages on loading

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if... ⇲

Withdrawal issues and delays

Fix: 1. Check withdrawal limits: Ensure that you are within the withdrawal limits set by the app. This information can usually be found in the ap... ⇲

Compatibility issue

Limited cryptocurrency options

Fix: 1. Explore alternative exchanges: If BitKan does not support the cryptocurrencies you want to trade, consider using other exchanges that off... ⇲

Crashes issue

BitKan crashes on iOS 17.4

Fix: 1. Update the app: Ensure you have the latest version of BitKan installed, as updates often include bug fixes for crashes. 2. Restart your... ⇲

Slow issue

Performance issues and lag

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) and close any unnecessary apps running... ⇲

Support issue

Customer support unresponsive

Fix: 1. Use in-app support: Check if there is an in-app support feature or FAQ section that may address your issue. 2. Email support: If you hav... ⇲

Payments issue

High fees for withdrawal mistakes

Fix: 1. Double-check details before withdrawal: Always verify the wallet address and amount before confirming a withdrawal to avoid mistakes. 2.... ⇲

Security issue

Fraudulent review concerns

Fix: 1. Research independently: Look for reviews on multiple platforms to get a balanced view of the app's performance. 2. Engage with the commu... ⇲

Inability to log in after updates

Fix: 1. Reset your password: If you are unable to log in, try resetting your password through the app or website. Follow the prompts to receive a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

61.0%

Bad experience

31.7%

Neutral

7.3%

~ from our NLP analysis of 41 combined software ratings.

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Private Data BitKan collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics