fix problems on WEEM [iphone]

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—— Run into issues on WEEM? Get help pending when official support gets back to you!

WEEM
Info:
company: Al Wefaq Rent A Car
: http://www.qoad.com/?page_id=19
: www.qoad.com
Chat with our AI-based WEEM Support
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Support issue

Poor customer service response

Fix: To improve your chances of a quicker response, try using the in-app chat feature if available, as this may connect you to a representative f... ⇲

Lack of proper customer support

Fix: If you find customer support lacking, try to utilize all available support channels, including in-app chat, email, and social media. Documen... ⇲
 
Bugs issue

Booking cancellations without notice

Fix: To mitigate the impact of unexpected cancellations, always check the cancellation policy before booking. If you experience a cancellation, d... ⇲

Inaccurate vehicle availability

Fix: Before finalizing your booking, double-check the vehicle availability by refreshing the app or website. If you notice discrepancies, try sea... ⇲
 
Slow issue

Long wait times for vehicle replacement

Fix: If you find yourself needing a vehicle replacement, try to request it during non-peak hours to reduce wait times. Be proactive and call cust... ⇲
 
Payments issue

Refund issues after booking problems

Fix: Keep a detailed record of all communications regarding your booking and any issues that arise. If you are due a refund, follow up with custo... ⇲

Unexpected charges at vehicle return

Fix: To avoid unexpected charges, thoroughly inspect the vehicle before returning it and take photos of its condition. Ensure you refuel the vehi... ⇲
 
Ads issue

Misleading fuel and mileage policies

Fix: Before booking, carefully read the fuel and mileage policies outlined in the app. If you find them unclear, take screenshots and reach out t... ⇲
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 what users are saying
Bad experience
52.0%

Good experience
48.0%

Neutral
0.0%

~ from our NLP analysis of 25 combined software ratings.

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 Private Data WEEM collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics