—— Run into issues on France Channel? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps.... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by trying to load a webpage or a... ⇲
Fix: 1. Ensure your device is on the same Wi-Fi network as your casting device (like Chromecast or Apple TV). Check your casting settings in the... ⇲
Fix: 1. Check subtitle settings: Go to the app settings and ensure that subtitles are enabled for the content you are watching. OR 2. Restart... ⇲
Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your iPhone and the device you are mirroring to are connected to the same n... ⇲
Fix: 1. Check for subtitle options: While watching, tap on the screen to bring up playback options and see if subtitles can be enabled. OR 2.... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and scroll down to see if there are updates available for the France Chann... ⇲
Fix: 1. Log out and log back in: Go to the app settings, log out of your account, and then log back in to refresh your subscription status. OR... ⇲
Fix: 1. Use the app settings: Navigate to your account settings within the app to find cancellation options, if available. OR 2. Cancel throug... ⇲
Fix: 1. Clear app cache: Go to the app settings and look for an option to clear cache or data, which can help improve performance. OR 2. Resta... ⇲
Fix: 1. Check for download options: Look in the app settings or video options to see if there is a download feature available for offline viewing... ⇲
Fix: 1. Organize your library: Check if the app has options to sort or filter content by genre, release date, or popularity to improve navigation... ⇲
Fix: 1. Refresh the app: Close and reopen the app to see if the synopses update correctly. OR 2. Check for updates: Ensure the app is updated... ⇲
Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS by going to Settings > General > Software Update. OR 2. Free up st... ⇲
Fix: 1. Refresh the app: Close and reopen the app to see if the links start working again. OR 2. Check your internet connection: Ensure you ha... ⇲
Fix: 1. Clear app cache: If the app has an option to clear cache, do so to improve loading times. OR 2. Reinstall the app: Uninstall and reins... ⇲
Fix: 1. Use in-app help resources: Check if the app has a help or FAQ section that may address your concerns without needing to contact support.... ⇲