—— Run into issues on First Commonwealth FCU ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for First Commonwealth FCU Mobile, and check for update... ⇲
Fix: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that you are using the correct cas... ⇲
Fix: Ensure that you are following the correct procedure for check deposits. Make sure the check is properly endorsed and that you are taking cle... ⇲
Fix: Double-check the account details you are entering for transfers. Ensure that all information is correct and that you are not exceeding any t... ⇲
Fix: Familiarize yourself with the new layout by exploring the app. Take time to navigate through different sections to understand where features... ⇲
Fix: Use the app's search feature to look for branch locations and their hours. If this feature is not working well, consider visiting the First... ⇲
Fix: Log out of the app and log back in to refresh your account information. This can sometimes resolve display issues with account balances. O... ⇲
Fix: Check your app settings to see if there is an option to adjust security settings. Some apps allow you to modify how often you need to verify... ⇲
Fix: If you find two-factor authentication cumbersome, check if you can opt for a more convenient method, such as receiving codes via text instea... ⇲
Fix: Ensure that you have linked your Zelle account correctly within the app. Go to the Zelle section and follow the prompts to link your bank ac... ⇲
Fix: Check if the app has a transaction history feature that allows you to view details of your transactions. This may include the option to down... ⇲
Fix: Explore the transaction history section of the app to see if there are filters or settings that can provide more detailed information about... ⇲
Fix: If you need to deposit cash, consider visiting a physical branch or an ATM that accepts cash deposits. Check the First Commonwealth FCU webs... ⇲
Fix: Before reaching out to customer service, prepare a list of specific questions or issues you have. This can help you get more focused assista... ⇲