fix problems on NICE Gomobile [iphone]

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NICE gomobile
Info:
company: Transdev Services, Inc.
: http://justride.com/
: justride.com
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Compatibility issue

No Apple Pay support

Fix: 1. Use Alternative Payment Methods: Since Apple Pay is not supported, ensure you have a valid credit or debit card linked to your account fo... ⇲

Redirects to other apps for functionality

Fix: 1. Install Required Apps: If the NICE gomobile app redirects you to other apps, ensure those apps are installed and updated on your device.... ⇲
 
Bugs issue

Bus schedule feature does not work

Fix: 1. Check for Updates: Ensure that the NICE gomobile app is updated to the latest version, as updates often fix bugs related to features like... ⇲
 
Support issue

Customer service is unresponsive

Fix: 1. Use In-App Support: If the app has a support or help section, use it to find FAQs or troubleshooting tips that may resolve your issue wit... ⇲
 
Account issue

Account gets blocked without reason

Fix: 1. Review Account Activity: Check your account for any unusual activity or violations of terms that may have led to the block. 2. Change Pas... ⇲
 
Payments issue

Does not save credit card information

Fix: 1. Manually Enter Information: Each time you make a purchase, manually enter your credit card information to ensure it is processed correctl... ⇲

Takes money without providing tickets

Fix: 1. Check Transaction History: Review your transaction history in the app to confirm the purchase and see if the ticket is listed. 2. Restart... ⇲
 
UI issue

Complicated user interface

Fix: 1. Explore Tutorials: Look for any user guides or tutorials within the app or online that can help you navigate the interface more easily. 2... ⇲

Requires multiple steps to view bus schedules

Fix: 1. Familiarize with Navigation: Spend some time getting to know the app's navigation to streamline the process of viewing bus schedules. 2.... ⇲
 
Features issue

Lacks bus tracker feature

Fix: 1. Use Alternative Tracking Apps: Download other transit apps that provide real-time bus tracking features to supplement your experience wit... ⇲

Does not include all routes

Fix: 1. Verify Route Information: Check the official bus service website to confirm the routes that should be available and see if they are liste... ⇲

No countdown timer on activated tickets

Fix: 1. Manually Track Time: Use your phone's timer or clock app to manually track the time remaining on your activated tickets. 2. Provide Feedb... ⇲

Inconsistent ticket availability

Fix: 1. Check for Updates: Ensure the app is updated to the latest version, as updates may improve ticket availability. 2. Try Different Times: A... ⇲

No option for monthly or unlimited passes

Fix: 1. Check for Updates: Regularly check the app for updates, as new features like monthly passes may be added in future versions. 2. Use Alter... ⇲
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 what users are saying
Bad experience
71.6%

Good experience
20.9%

Neutral
7.5%

~ from our NLP analysis of 67 combined software ratings.

 Switch to these Alternatives:
Suffolk FastFare
onTime LIRR
MTA TrainTime
New York Mobile ID
NICE Mini
Suffolk Transit On-Demand
NYC Transit: MTA Subway & Bus
The Official MTA App
Subway Time NYC
MyTerminal

 Private Data NICE gomobile collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Browsing History