fix problems on ELLE Magazine UK [iphone]

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—— Run into issues on ELLE Magazine UK? Get help pending when official support gets back to you!

ELLE Magazine UK
Info:
company: Hearst Communications, Incorporated
: http://www.hearstmagazines.co.uk/digitalfaq
: read.elleuk.com
Chat with our AI-based ELLE Magazine UK Support
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Downloads issue

Inconsistent performance with downloads and content management

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If your connection is weak, try moving closer to y... ⇲

Issues not downloading in a timely manner

Fix: 1. Check download settings: Go to the app settings and ensure that automatic downloads are enabled if available. 2. Monitor your storage: En... ⇲
 
Account issue

Account creation and subscription cancellation issues

Fix: 1. Check for typos: When creating an account, ensure that all information entered is correct, including email and password. 2. Use a differe... ⇲
 
Payments issue

Limited access to content without payment

Fix: 1. Explore free content: Check if the app offers any free articles or previews. Sometimes, there are sections that provide limited access wi... ⇲
 
Content issue

Only provides magazine cover without additional content

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may include additional content. 2. Explore the app: Nav... ⇲

No free sample available

Fix: 1. Check for promotional offers: Occasionally, the app may run promotions that offer free samples. Keep an eye on the app or their website f... ⇲
 
Updates issue

New version lacks familiarity of printed magazine

Fix: 1. Familiarize yourself with the new layout: Spend some time exploring the new version of the app to understand its layout and features. 2.... ⇲
 
Bugs issue

Purchased issues disappearing after reading

Fix: 1. Check your library: Ensure that you are looking in the correct section of the app where purchased issues are stored. Sometimes, they may... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.5%

Bad experience
4.8%

Neutral
1.6%

~ from our NLP analysis of 62 combined software ratings.

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 Private Data ELLE Magazine UK collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 3-Month Subscription: $8.99 3-Month Subscription
  2. Annual Subscription: $29.99 12-Month Subscription
  3. 6-Month Subscription: $14.99 6-Month Subscription
  4. ELLE Magazine UK: November 2011, by PixelMags: $3.99 This publication will be purchased once from the app and the purchase will be remembered by pixelmags
  5. ELLE Magazine UK: Elle Edit: $0.99 This publication will be purchased once from the app and the purchase will be remembered by pixelmags
  6. January 2012, by PixelMags: $3.99 This publication will be purchased once from the app and the purchase will be remembered by pixelmags
  7. ELLE Magazine UK: August 2012: $3.99 This publication will be purchased once from the app and the purchase will be remembered by pixelmags.
  8. ELLE Magazine UK: March 2012: $3.99 This publication will be purchased once from the app and the purchase will be remembered by pixelmags
  9. ELLE Magazine UK: May 2012: $1.99 This publication will be purchased once from the app and the purchase will be remembered by pixelmags.
  10. ELLE Magazine UK: April 2012: $3.99 This publication will be purchased once from the app and the purchase will be remembered by pixelmags