fix problems on Modern Animal [iphone]

—— Run into issues on Modern Animal? Get help pending when official support gets back to you!

Modern Animal

Info:

company: Modern Animal, Inc.

: https://modernanimal.com

: modernanimal.com

Chat with our AI-based Modern Animal Support

🛠️ Common Modern Animal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Modern Animal freezes during use

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲

Notifications not clearing

Fix: 1. Check notification settings: Go to Settings > Notifications > Modern Animal. Ensure that 'Allow Notifications' is enabled and check the s... ⇲

Login issues after updates

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password. On the login screen, tap 'Forgot Password?' and f... ⇲

Bugs issue

Inaccurate calendar invites

Fix: 1. Check calendar settings: Ensure that the calendar settings in the app are correctly linked to your device's calendar. Go to Settings > Ca... ⇲

Cannot submit patient profile

Fix: 1. Check for required fields: Ensure that all required fields in the patient profile are filled out correctly. Look for any error messages t... ⇲

Error messages when adding pets

Fix: 1. Check for required fields: Ensure that all required fields are filled out correctly when adding a pet. Look for any error messages that i... ⇲

Slow issue

Slow app performance

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom) and close any unnecessary apps running in the backgroun... ⇲

Permissions issue

Limited accessibility to vet

Fix: 1. Use the app's messaging feature: If available, use the in-app messaging feature to communicate with your vet directly. 2. Check for appoi... ⇲

Privacy issue

Lack of pricing transparency

Fix: 1. Review membership details: Go to the membership section in the app to see if pricing information is available. 2. Check FAQs: Look for a... ⇲

UI issue

Inability to schedule appointments on web

Fix: 1. Use the app instead: If the web version is not working, try scheduling appointments directly through the Modern Animal app. 2. Clear brow... ⇲

Modern Animal does not allow location selection

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that Modern Animal has permission to access your locatio... ⇲

Inconsistent user interface

Fix: 1. Update the app: Ensure that you are using the latest version of the app, as updates may improve the user interface. 2. Restart the app: C... ⇲

Account issue

Membership details unclear

Fix: 1. Review the membership section: Go to the membership section in the app to find details about your plan and its benefits. 2. Check FAQs: L... ⇲

Support issue

No direct communication with treating vet

Fix: 1. Use the app's messaging feature: If available, use the in-app messaging feature to communicate with your vet directly. 2. Schedule an app... ⇲

Limited support for urgent situations

Fix: 1. Use the app's messaging feature: If available, use the in-app messaging feature to communicate urgent concerns. 2. Schedule an appointmen... ⇲

Crashes issue

Modern Animal crashes on login

Fix: 1. Restart your iPhone: This can help clear temporary files and improve performance. 2. Update the app: Go to the App Store and ensure that... ⇲

Notifications issue

Push notifications not received

Fix: 1. Check notification settings: Go to Settings > Notifications > Modern Animal. Ensure that 'Allow Notifications' is enabled and check the s... ⇲

Registration issue

Difficulties with sign-up process

Fix: 1. Ensure all fields are filled: Double-check that all required fields are filled out correctly during the sign-up process. 2. Restart the a... ⇲