fix problems on Space NASA & Astronomy News [iphone]

—— Run into issues on Space NASA & Astronomy News? Get help pending when official support gets back to you!

Space NASA & Astronomy News

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: https://loyalfoundry.atlassian.net/servicedesk/customer/portal/1

: www.loyal.app

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🛠️ Common Space NASA & Astronomy News Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Space NASA & Astronomy News unexpectedly freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view the app switc... ⇲

Space NASA & Astronomy News kicks out completely

Fix: 1. Check for updates: Ensure that both your iOS and the app are updated to the latest versions. Go to Settings > General > Software Update f... ⇲

Ads issue

Full page ads despite paid subscription

Fix: 1. Check subscription status: Go to Settings > [your name] > Subscriptions and ensure that your subscription to the app is active. If it sho... ⇲

Nuisance ads fill entire screen

Fix: 1. Check subscription status: Ensure your subscription is active as mentioned earlier. If you are subscribed, the ads should not appear. 2.... ⇲

Ads upon opening the app

Fix: 1. Check subscription status: Verify that your subscription is active. If it is, try logging out and back into your account to refresh your... ⇲

Links issue

Occasional links to articles do not work

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and cellular data to see i... ⇲

Video issue

Some videos start automatically

Fix: 1. Check app settings: Open the app and look for settings related to video playback. If there is an option to disable autoplay, turn it off.... ⇲

Compatibility issue

Lack of support for iPhone X display

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may include support for newer devices. 2. Adjust displa... ⇲

UI issue

Space NASA & Astronomy News interface looks dated

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may include interface improvements. 2. Provide fee... ⇲

Have a specific Problem? Resolve Your Issue below:

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Private Data Space NASA & Astronomy News collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

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