fix problems on HomePass [iphone]

—— Run into issues on HomePass ? Get help pending when official support gets back to you!

HomePass for HomeKit & Matter

Info:

company: Pearce Media Limited

: https://pearcemedia.app

: pearcemedia.app

Chat with our AI-based HomePass Support

🛠️ Common HomePass Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HomePass shows 'no accessories' despite having HomeKit accessories

Fix: 1. Ensure that your HomeKit accessories are properly set up and connected to your Home network. Check the Home app on your iPhone to confirm... ⇲

Does not auto-import codes from existing HomeKit setup

Fix: 1. Manually enter the codes for your HomeKit accessories in HomePass. Go to the 'Add Accessory' section and input the codes as needed. 2. E... ⇲

Support issue

No clear mechanism for contacting support

Fix: 1. Look for a 'Help' or 'Support' section within the HomePass app. This may provide FAQs or troubleshooting tips. 2. Check the app's offici... ⇲

Settings issue

Cannot switch between multiple HomeKit locations

Fix: 1. Ensure that you are logged into the correct Apple ID associated with your HomeKit locations. 2. Check the settings in the HomePass app t... ⇲

Compatibility issue

Export function disabled on MacOS Ventura

Fix: 1. Check for any updates to the HomePass app that may address compatibility with MacOS Ventura. 2. Try using the export function on a diffe... ⇲

Bugs issue

HomePass thinks devices are new when moved to different rooms

Fix: 1. After moving devices, go into the Home app and reassign the devices to their new rooms. This may help HomePass recognize their new locati... ⇲