fix problems on FSB [iphone]

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—— Run into issues on FSB ? Get help pending when official support gets back to you!

FSB Mobile Money
Info:
company: Farmers State Bank
: https://www.farmersebank.com/home/contact-us/
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Payments issue

Monthly fee for checking account

Fix: Review the terms of your account to understand the fees associated with it. If the fee is a concern, consider switching to a different accou... ⇲
 
Slow issue

New version slower than previous

Fix: Try uninstalling and reinstalling the app. This can help clear any residual data from the previous version that may be causing slow performa... ⇲
 
Security issue

Face ID feature inconsistent

Fix: Ensure that Face ID is properly set up on your iPhone. Go to Settings > Face ID & Passcode and make sure that the FSB Mobile Money app is en... ⇲

Inconsistent security measures

Fix: Review the app's security settings to ensure that you have enabled all available security features, such as two-factor authentication, if of... ⇲
 
Account issue

Limited account information displayed

Fix: Check the app settings to see if there are options to customize the information displayed on your account dashboard. Some apps allow users t... ⇲

Inability to update account information

Fix: Check if there are specific requirements or restrictions for updating account information within the app. Some changes may need to be made t... ⇲
 
UI issue

Difficult navigation for transfers

Fix: Familiarize yourself with the app's layout by exploring the menus and options. Look for a tutorial or help section within the app that may p... ⇲

Poor color contrast on transaction page

Fix: Adjust the display settings on your iPhone to increase contrast. Go to Settings > Accessibility > Display & Text Size and enable 'Increase C... ⇲

Cumbersome mobile deposit process

Fix: Follow the app's guidelines for mobile deposits carefully. Ensure that you are taking clear photos of the checks and that they are properly... ⇲

Excessive clicks required for transactions

Fix: Look for any settings within the app that allow you to streamline transaction processes, such as saving frequent transactions or setting up... ⇲
 
Crashes issue

FSB returns to startup mode

Fix: Try force-closing the app by swiping it away in the app switcher and then reopening it. This can help reset the app's state and may resolve... ⇲
 
Login issue

Frequent login issues

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the password recovery option to reset i... ⇲
 
Bugs issue

Error messages during mobile deposit

Fix: Ensure that you are following the app's instructions for mobile deposits carefully, including taking clear images of the check and ensuring... ⇲
 
Performance issue

Overall app performance troublesome

Fix: Regularly clear the app's cache and data to improve performance. You can do this by going to your iPhone's settings, selecting the FSB Mobil... ⇲
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 what users are saying
Good experience
92.8%

Bad experience
3.7%

Neutral
3.5%

~ from our NLP analysis of 1,144 combined software ratings.

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Your FSB Mobile Banking

 Private Data FSB collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Usage Data
    • Other Data