fix problems on JD Memory [iphone]

—— Run into issues on JD Memory? Get help pending when official support gets back to you!

JD Memory

Info:

company: 晓明徐

: http://www.szjdtech.com

Chat with our AI-based JD Memory Support

🛠️ Common JD Memory Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

JD Memory crashes

Fix: 1. Restart the app: Close JD Memory completely by swiping it away in the app switcher. Then, reopen the app to see if the issue persists. 2.... ⇲

drive not visible

Fix: 1. Check connections: Ensure that the drive is properly connected to your iPhone. If using a USB adapter, make sure it is functioning correc... ⇲

UI issue

no moving function in folders

Fix: 1. Check for app updates: Ensure you are using the latest version of JD Memory, as updates may include new features or bug fixes. 2. Use the... ⇲

Uploads issue

requires app to transfer files

Fix: 1. Use the app for transfers: Follow the app's instructions for transferring files, ensuring you have the latest version installed. 2. Check... ⇲

drive not copying photos

Fix: 1. Check file formats: Ensure that the photos you are trying to copy are in a supported format (e.g., JPEG, PNG). 2. Use the app's photo imp... ⇲

Compatibility issue

device not recognized on iPhone

Fix: 1. Check connections: Ensure the device is properly connected and powered on. Try using a different cable or port. 2. Restart your iPhone: A... ⇲

Loading issue

inability to launch app

Fix: 1. Restart your iPhone: A simple restart can resolve many app launch issues. Power off your iPhone and turn it back on. 2. Check for updates... ⇲

Settings issue

formatting instructions unclear

Fix: 1. Look for in-app help: Check if JD Memory has a help section or user guide within the app that provides formatting instructions. 2. Search... ⇲

password not accepted

Fix: 1. Check for typos: Ensure that you are entering the password correctly, paying attention to case sensitivity. 2. Reset the password: If the... ⇲

Syncing issue

files not seen on USB drive

Fix: 1. Check file visibility: Ensure that the files are not hidden or in a different folder on the USB drive. Use a computer to check the conten... ⇲

Freezing issue

looping back to home screen

Fix: 1. Restart the app: Close JD Memory completely and reopen it to see if the issue persists. 2. Clear app cache: Go to Settings > General > iP... ⇲

Permissions issue