fix problems on Wonolo [iphone]

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—— Run into issues on Wonolo? Get help pending when official support gets back to you!

Wonolo
Info:
company: Wonolo Inc
: https://help.wonolo.com/
: wonolo.com
Chat with our AI-based Wonolo Support
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Payments issue

Delayed payment processing

Fix: Ensure that your payment information is up to date in the app settings. Check your bank or payment service provider for any issues that may... ⇲

Inconsistent pay rates

Fix: Research typical pay rates for similar jobs in your area to better understand what to expect and negotiate if necessary. OR Keep track of... ⇲

No option for secure payment methods

Fix: Consider using a secure payment service that can be linked to your account for added security when receiving payments. OR If you are conc... ⇲
 
Support issue

Poor customer support response times

Fix: Utilize the in-app help feature to submit your queries, as this may prioritize your request. Be clear and concise in your communication to f... ⇲

Unprofessional behavior from requestors

Fix: If you experience unprofessional behavior, document the incident and report it through the app's support feature to ensure it is addressed.... ⇲
 
Account issue

Difficult account deletion process

Fix: Navigate to the account settings in the app and look for the option to delete your account. Follow the prompts carefully to ensure your acco... ⇲
 
Crashes issue

Wonolo crashes or errors when accepting jobs

Fix: Ensure that your app is updated to the latest version available in the App Store, as updates often fix bugs and improve stability. OR If... ⇲
 
Updates issue

Lack of transparency in job requirements

Fix: Before accepting a job, reach out to the requestor through the app to ask for clarification on any job requirements that are unclear. OR... ⇲

Cancellation of jobs shortly before start time

Fix: Stay flexible with your schedule to accommodate last-minute changes. Consider having backup job options available in case of cancellations.... ⇲

Issues with job site management

Fix: If you encounter issues at a job site, document the problems and communicate them to the requestor immediately to seek resolution. OR Con... ⇲

Jobs not matching descriptions

Fix: Before accepting a job, clarify any discrepancies between the job description and your understanding of the role with the requestor. OR I... ⇲

Frequent job cancellations without notice

Fix: Monitor the requestors' cancellation history and avoid accepting jobs from those who frequently cancel without notice. OR Stay flexible a... ⇲
 
Registration issue

Inability to fully sign up without payment information

Fix: If you are uncomfortable providing payment information upfront, check if there is an option to skip this step and complete your profile firs... ⇲
 
Messages issue

Unclear communication regarding job details

Fix: Before accepting a job, ask the requestor for detailed information about the job requirements and expectations to ensure clarity. OR If y... ⇲
 
Security issue

Inadequate safety measures at job sites

Fix: Before accepting a job, inquire about the safety measures in place at the job site to ensure your safety is prioritized. OR If you feel u... ⇲
 
Privacy issue

Overly intrusive personal information requirements

Fix: Review the app's privacy policy to understand why certain information is required and see if you can limit the information you provide. OR... ⇲
 
Bugs issue

Bias and discrimination in job assignments

Fix: Keep a record of any instances of bias or discrimination and report them through the app's support feature to help address the issue. OR... ⇲
 
Compatibility issue

Limited functionality between app and website

Fix: Use the app for job searching and management, as it may have features that are not available on the website. Familiarize yourself with both... ⇲
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 what users are saying
Good experience
94.9%

Bad experience
3.8%

Neutral
1.3%

~ from our NLP analysis of 33,432 combined software ratings.

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 Private Data Wonolo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • Diagnostics