—— Run into issues on RoseLink? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings for any options related to voice prompts. Some apps have a section for audio settings where you might find options to... ⇲
Fix: Explore the app settings to see if there is an option to adjust the voice prompt volume or tone. If available, lowering the volume may make... ⇲
Fix: Ensure that the earbuds are properly fitted in your ears. A secure fit can significantly improve noise cancellation. Try using different ear... ⇲
Fix: Check the Bluetooth settings on your iPhone to ensure that the earbuds are properly connected. If disconnections occur, try forgetting the d... ⇲
Fix: Check if there are any settings in the app that allow you to change the voice prompt style or tone. If not, consider using the earbuds in a... ⇲
Fix: Try removing both earbuds from the case and then reinserting them one at a time to see if the app updates the battery status for both earbud... ⇲
Fix: Ensure that the charging case is charged and that the earbuds are properly seated in the case. Sometimes, a poor connection can prevent batt... ⇲
Fix: Ensure that the app and earbuds firmware are updated to the latest version, as updates can improve performance and reduce lag. OR Try res... ⇲
Fix: Check if there are any equalizer settings within the app that allow you to adjust sound profiles. Some apps may have preset profiles that ca... ⇲
Fix: Try closing the app completely and reopening it to see if the mode switching options become responsive again. OR If the issue persists, c... ⇲
Fix: Check the Bluetooth settings on your iPhone to ensure that the earbuds are set as the default audio device. Sometimes, manual selection is r... ⇲
Fix: Close the app and restart it to see if the scanning feature becomes responsive again. Sometimes, a simple restart can fix temporary glitches... ⇲