fix problems on FAX [iphone]

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—— Run into issues on FAX ? Get help pending when official support gets back to you!

FAX for iPhone: Send & Receive
Info:
company: 7270356 Canada Inc
: https://pdfscanner.zendesk.com/hc/en-us
: getfaxapp.com
Chat with our AI-based FAX Support
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Payments issue

Loss of fax credits option

Fix: If the app previously allowed for fax credits, check the app's settings or help section to see if there are any updates or changes regarding... ⇲

Requires subscription for infrequent users

Fix: If you only need to send faxes occasionally, consider using a different app that offers a pay-per-fax option instead of a subscription model... ⇲

High cost for limited use

Fix: Evaluate your faxing needs and consider whether a different service or app might provide a more cost-effective solution based on your usage... ⇲

Limited options for purchasing credits

Fix: Check the app's settings or help section to see if there are any updates regarding credit purchases. Sometimes, options may be hidden or req... ⇲

Lack of family sharing for credits

Fix: If you need to share credits, consider using a shared account for family members who need to send faxes. This way, everyone can access the s... ⇲

Unclear pricing structure

Fix: Review the app's pricing information in the App Store or within the app itself. Take notes on what each subscription tier offers to clarify... ⇲
 
Bugs issue

Inconsistent fax numbers

Fix: Before sending a fax, double-check the recipient's fax number for accuracy. Ensure that you are including the correct area code and any nece... ⇲
 
UI issue

Clunky interface for multiple pages

Fix: When sending multiple pages, try to combine them into a single PDF file before uploading to the app. This can streamline the process and red... ⇲

Difficult to navigate for new users

Fix: Take some time to explore the app's features and settings. Familiarize yourself with the layout and available options to improve your naviga... ⇲
 
Network issue

Fax delivery issues

Fix: Ensure that you have a stable internet connection when sending faxes. A weak connection can lead to delivery failures. Try switching to Wi-F... ⇲
 
Features issue

No option for receiving faxes

Fix: If receiving faxes is essential, consider using a different fax service that provides both sending and receiving capabilities, as this app m... ⇲
 
Support issue

Poor customer support

Fix: Utilize the app's FAQ or help section for common issues and solutions. This can often provide quicker answers than waiting for customer supp... ⇲
 
Crashes issue

FAX crashes or fails to send faxes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for any available updates. Keeping... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.8%

Bad experience
2.8%

Neutral
2.4%

~ from our NLP analysis of 34,177 combined software ratings.

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 Private Data FAX collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited Fax (Weekly): $6.99 Unlimited faxes worldwide - 1 week
  2. Receive Fax - Number (Monthly): $7.99 Monthly subscription. Receive faxes
  3. Unlimited Fax (Weekly): $6.99 Unlimited faxes worldwide - 1 week
  4. Unlimited Fax (Monthly): $19.99 Unlimited faxes worldwide - 1 month
  5. Unlimited Fax (Yearly): $95.99 Unlimited faxes worldwide - 1 year
  6. 30 Fax Pages: $14.99 Fax pages to send faxes worldwide
  7. Receive Fax - Number (Yearly): $95.99 Annual subscription. Receive faxes
  8. Unlimited Fax (Yearly): $95.99 Send unlimited faxes for 1 year
  9. 100 Fax Pages: $39.99 Fax pages to send faxes worldwide