—— Run into issues on BeU Delivery? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to see if there is an option to adjust your delivery range. If not, consider ordering earlier in the day when the del... ⇲
Fix: Use the app's map feature to find restaurants within the 7km range. You can filter your search to show only those restaurants that are eligi... ⇲
Fix: Clear the app cache by going to your iPhone settings, selecting the app, and choosing to clear cache or data if available. This can help imp... ⇲
Fix: Check your internet connection to ensure it is stable before placing an order. A weak connection can lead to cancellations. OR Try placin... ⇲
Fix: Refresh the app or restart your phone to see if the tracking updates. Sometimes, a simple refresh can resolve tracking issues. OR Check f... ⇲
Fix: Double-check your order details before finalizing to ensure everything is correct. Take a screenshot of your order for reference. OR If a... ⇲
Fix: Utilize the in-app chat feature or email support during non-peak hours to increase the chances of a quicker response. OR Document your is... ⇲
Fix: If you notice cleanliness issues, consider leaving feedback in the app after your delivery to highlight the problem for future improvements.... ⇲
Fix: If you encounter a rude driver, remain calm and polite. Document the incident and report it through the app's feedback feature. OR Reques... ⇲
Fix: When filing a complaint, be clear and concise about the issue, providing all necessary details to facilitate a resolution. OR Follow up o... ⇲
Fix: Review the pricing details before confirming your order to ensure you are aware of all fees. Look for a breakdown of costs in the app. OR... ⇲
Fix: Uninstall and reinstall the app to clear any corrupted files that may be causing crashes. This can often resolve persistent issues. OR En... ⇲
Fix: Go to the app settings and look for an option to edit your profile or account information. Make sure to save any changes made. OR If the... ⇲
Fix: Use the category filters available in the app to narrow down your search for restaurants or food types. OR Browse through the app's featu... ⇲
Fix: Keep a list of your favorite restaurants or dishes in a notes app on your phone for easy reference when ordering. OR Consider using the a... ⇲
Fix: Order during off-peak hours to potentially reduce wait times, as demand is typically lower during these times. OR Consider selecting rest... ⇲