fix problems on Carista OBD2 [iphone]

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—— Run into issues on Carista OBD2? Get help pending when official support gets back to you!

Carista OBD2
Info:
company: Prizmos
: https://caristaapp.com/help/
: carista.com
Chat with our AI-based Carista OBD2 Support
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Payments issue

Confusing subscription options

Fix: Take time to read through the subscription options available in the app. Create a comparison chart of the features included in each plan to... ⇲

No option for one-time purchase per vehicle

Fix: Consider using the app for a short period when you need it most, and then cancel the subscription. This way, you can utilize the features wi... ⇲
 
Customization issue

Limited customization options compared to built-in car menus

Fix: Explore the settings within the app to see if there are any hidden customization options that you may have overlooked. Sometimes, features a... ⇲
 
Compatibility issue

Inconsistent performance with certain vehicles

Fix: Ensure that your vehicle's firmware is up to date, as outdated firmware can lead to compatibility issues. Check the manufacturer's website f... ⇲

Limited support for older vehicle models

Fix: Research online to find out if there are specific features that are known to work with older models. User forums can be a great resource for... ⇲

Carista OBD2 may not connect with all OBD II devices

Fix: Ensure that your OBD II device is compatible with the Carista app by checking the compatibility list on their website. If it is not listed,... ⇲

Limited functionality for certain car brands

Fix: Research specific features that are known to work with your car brand and focus on those. User forums can provide insights into which featur... ⇲
 
Registration issue

Lack of clear instructions for subscription activation

Fix: Refer to the FAQ section on the Carista website for detailed instructions on subscription activation. If the instructions are still unclear,... ⇲
 
Support issue

Customer service response issues

Fix: Utilize the app's help section or community forums for common issues, as many users may have experienced similar problems and can offer solu... ⇲
 
Bugs issue

Carista OBD2 does not retain history of fault codes

Fix: Manually record any fault codes you retrieve during your sessions. You can use a note-taking app or a physical notebook to keep track of the... ⇲

Some features do not stick after being activated

Fix: After activating a feature, ensure that you save the settings before exiting the app. Look for a 'Save' or 'Apply' button to confirm changes... ⇲
 
Updates issue

Frequent updates may remove previously available features

Fix: Keep a log of features you find useful before updates occur. This way, if a feature is removed, you can provide feedback to the community or... ⇲

Inability to downgrade app versions

Fix: If you encounter issues with a new version, check if you have a backup of the previous version on your device. If so, you can restore it fro... ⇲
 
Security issue

Lack of warranty or reliability assurances in terms of use

Fix: Review the app's terms of service and user agreements to understand the limitations and liabilities. This can help set realistic expectation... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.5%

Bad experience
7.3%

Neutral
2.3%

~ from our NLP analysis of 2,661 combined software ratings.

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 Private Data Carista OBD2 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 month Pro: $14.99 Unlimited access to all functionality in app
  2. Pro: $59.99 Unlimited access to all functionality in app
  3. 1 month Pro: $14.99 Unlimited access to all functionality in app
  4. Pro: $59.99 Unlimited access to all functionality in app
  5. 1 month Pro: $14.99 Unlimited access to all functionality in app
  6. 3 month Pro: $29.99 Unlimited access to all functionality in app
  7. Pro: $59.99 Unlimited access to all functionality in app
  8. Pro: $59.99 All features: diagnose/customize/service
  9. 3 month Pro: $29.99 Unlimited access to all functionality in app
  10. 1 month Pro: $14.99 Unlimited access to all functionality in app