fix problems on Twiceme [iphone]

​

—— Run into issues on Twiceme? Get help pending when official support gets back to you!

Twiceme
Info:
company: Twiceme Technology AB
: https://www.twiceme.com/support
: twiceme.com
Chat with our AI-based Twiceme Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Poor app navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app’s menus and options to understand its structure. 2. Use the sear... ⇲

Cumbersome interface for data entry

Fix: 1. Use voice-to-text: If available, use the voice-to-text feature on your iPhone to make data entry easier. Tap the microphone icon on the k... ⇲

Over-engineered features complicate usage

Fix: 1. Focus on core features: Identify the main features you need and focus on using those, ignoring the more complex options for now. 2. Crea... ⇲
 
Bugs issue

Inconsistent NFC tag detection

Fix: 1. Check NFC tag compatibility: Ensure that the NFC tags you are using are compatible with the Twiceme app. Refer to the app documentation f... ⇲

Twiceme fails to recognize new helmets

Fix: 1. Ensure compatibility: Check that the new helmet is compatible with the Twiceme app. Refer to the app documentation for a list of supporte... ⇲
 
Settings issue

Lack of clear instructions for NFC usage

Fix: 1. Explore the app’s help section: Look for a help or FAQ section within the app that may provide guidance on NFC usage. 2. Search online:... ⇲

Twiceme does not show in settings for NFC

Fix: 1. Restart your iPhone: A simple restart can sometimes resolve issues with app visibility in settings. 2. Check for updates: Ensure that bo... ⇲
 
Account issue

Twiceme fails to create user profiles

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may fix bugs related to user profile creation. 2.... ⇲
 
Network issue

Unreliable connection to helmets

Fix: 1. Check Bluetooth settings: Ensure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth. 2. Re-pair the helmet: Remove the... ⇲
 
Privacy issue

Privacy concerns with unencrypted data

Fix: 1. Review app permissions: Go to Settings > Privacy and check what data Twiceme has access to. Limit permissions to only what is necessary.... ⇲
 
Compatibility issue

Limited functionality beyond NFC scanning

Fix: 1. Explore all features: Take time to explore the app thoroughly to discover any hidden features that may not be immediately obvious. 2. Ch... ⇲

Requires precise phone placement for scanning

Fix: 1. Practice positioning: Spend time practicing the optimal placement of your phone when scanning NFC tags. 2. Use a guide: If available, re... ⇲
 
Installation issue

Twiceme does not open after installation

Fix: 1. Restart your iPhone: A restart can often resolve issues with apps not opening. 2. Check for updates: Ensure that your iPhone is running... ⇲
 
Slow issue

Users report long setup times

Fix: 1. Follow a checklist: Create a checklist of setup steps to streamline the process and ensure you don’t miss anything. 2. Set up in a distr... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
59.6%

Good experience
38.3%

Neutral
2.1%

~ from our NLP analysis of 47 combined software ratings.

 Switch to these Alternatives:
RockShox TrailHead
SRAM AXS
ShockWiz
E-TUBE RIDE
Specialized
Specialized Ride
Rapha Cycling Club
Hammerhead Companion
Epic Ride Weather
LIVE Valve Bike - Gen 1

 Private Data Twiceme collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics