fix problems on Connex Credit Union [iphone]

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—— Run into issues on Connex Credit Union ? Get help pending when official support gets back to you!

Connex Credit Union Mobile
Info:
company: Connex Credit Union
: http://www.connexcu.org
: www.connexcu.org
Chat with our AI-based Connex Credit Union Support
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Crashes issue

Connex Credit Union constantly crashes

Fix: Check for any available updates for the app in the App Store. If the app is up to date, try restarting your iPhone to clear any temporary is... ⇲
 
Account issue

Check deposit policy rejection without explanation

Fix: Review the check deposit guidelines provided by Connex Credit Union to ensure your check meets all requirements, such as being within the de... ⇲

Inability to view cashed checks

Fix: Check if there is a specific section in the app for viewing cashed checks. Sometimes, this information may be located under transaction hist... ⇲
 
Features issue

Limited features compared to other banking apps

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Check for any hidden menus or options that may not be immedia... ⇲

Limited transfer options

Fix: Explore the app's transfer section thoroughly to ensure you are aware of all available transfer options. Sometimes, options may be hidden un... ⇲
 
Compatibility issue

Requires Google Chrome for full functionality

Fix: If you are using Safari or another browser, switch to Google Chrome for accessing the full features of the Connex Credit Union website. Down... ⇲

Connex Credit Union not supported on certain versions

Fix: Check the app's compatibility requirements in the App Store to ensure your iPhone's iOS version meets the minimum requirements. If your devi... ⇲
 
Login issue

Face ID login issues

Fix: Ensure that Face ID is enabled for the Connex Credit Union app. Go to your iPhone settings, select 'Face ID & Passcode', and make sure the a... ⇲
 
Bugs issue

Errors with mobile check deposits

Fix: Double-check that you are following the correct steps for mobile check deposits, including taking clear photos of the check and ensuring it... ⇲
 
Freezing issue

Connex Credit Union freezes when taking check photos

Fix: Close any other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones)... ⇲
 
Support issue

Poor customer service

Fix: Utilize the app's help section or FAQ to find answers to common questions. This can often provide quicker solutions than waiting for custome... ⇲
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 what users are saying
Good experience
95.6%

Bad experience
2.3%

Neutral
2.1%

~ from our NLP analysis of 2,860 combined software ratings.

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 Private Data Connex Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location