fix problems on ChargeHub EV Charge Point Map [iphone]

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—— Run into issues on ChargeHub EV Charge Point Map? Get help pending when official support gets back to you!

ChargeHub EV Charge Point Map
Info:
company: Mogile Technologies
: https://chargehub.com/en/charging-stations-map.html
: chargehub.com
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Payments issue

Cannot add funds to account

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > Wallet & Apple Pay to verify.... ⇲

Surcharge for activating free chargers

Fix: 1. Review account settings: Check if there are any subscription options that may be causing surcharges. 2. Use alternative chargers: Look f... ⇲

ChargeHub EV Charge Point Map stalls during payment processing

Fix: 1. Check internet connection: Ensure you have a stable internet connection during payment processing. Switch to Wi-Fi if necessary. 2. Rest... ⇲
 
Network issue

Charging sessions fail to start

Fix: 1. Check charger compatibility: Ensure that the charging station is compatible with your vehicle. Refer to the vehicle's manual for compatib... ⇲

Missing charging networks

Fix: 1. Update the app: Ensure you have the latest version of ChargeHub, as updates may include additional charging networks. 2. Check settings:... ⇲
 
UI issue

Limited visibility of charger status

Fix: 1. Refresh the app: Pull down on the map screen to refresh the charger status. 2. Check for updates: Ensure you have the latest version of... ⇲

Inability to drag suggested routes

Fix: 1. Check app settings: Ensure that route planning features are enabled in the app settings. 2. Restart the app: Close and reopen the app to... ⇲
 
Notifications issue

Notifications for new stations without location details

Fix: 1. Check notification settings: Ensure that notifications are enabled for ChargeHub in your iPhone settings. Go to Settings > Notifications... ⇲
 
Support issue

Customer service issues with refunds

Fix: 1. Document your request: Keep a record of your refund request, including dates and amounts. 2. Use in-app support: Check if there’s an in-... ⇲
 
Settings issue

Inconsistent measurement units

Fix: 1. Check app settings: Go to the app settings and look for an option to select measurement units (e.g., miles vs. kilometers). 2. Update th... ⇲

Cannot save or modify planned trips

Fix: 1. Restart the app: Close and reopen the app to refresh its functionality. 2. Check for updates: Ensure you have the latest version of the... ⇲
 
Permissions issue

Access issues to some charging stations

Fix: 1. Verify station status: Check if the charging station is operational through the app or website. 2. Look for alternative stations: Use th... ⇲
 
Customization issue

Lack of filtering for charger power levels

Fix: 1. Check app settings: Look for filtering options in the app settings to see if power level filters can be enabled. 2. Use the map view: Ma... ⇲
 
Search issue

No way to see where new stations are located

Fix: 1. Enable notifications: Make sure notifications for new stations are enabled in the app settings. 2. Regularly check the app: Manually che... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
2.5%

Neutral
2.4%

~ from our NLP analysis of 8,072 combined software ratings.

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Supercharger map for Tesla

 Private Data ChargeHub EV Charge Point Map collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Basic Monthly Subscription: $2.49 Basic Monthly Subscription