fix problems on JamKoo [iphone]

​

—— Run into issues on JamKoo? Get help pending when official support gets back to you!

JamKoo - Let's Perform Music!
Info:
company: Robkoo Information & Technologies Co., Ltd.
: http://www.robkoo.com
: www.robkoo.com
Chat with our AI-based JamKoo Support
   Hello! How can I assist you?  

characters left:
 
Audio issue

Loop popping in string ensembles

Fix: Check your device's performance. Close any background applications that may be using resources and causing the app to lag. Restart your iPho... ⇲
 
Updates issue

JamKoo stuck in update mode

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
 
Login issue

Requires login to use

Fix: If you are having trouble logging in, ensure that you are using the correct credentials. Check for any typos in your username or password. I... ⇲
 
Crashes issue

Crashes immediately

Fix: Delete the app and reinstall it from the App Store. This can resolve issues caused by corrupted files or incomplete installations. OR Che... ⇲
 
Customization issue

No octave change option

Fix: Look for any settings or options within the app that allow you to change the octave. This may be found in the main settings or under a speci... ⇲

No dual keyboard option

Fix: Check the app settings to see if there is an option to enable dual keyboard mode. Some apps have hidden features that can be activated in th... ⇲

Lack of effects array

Fix: Explore the app's settings to see if there are any hidden effects or plugins that can be activated. Sometimes, effects are not immediately v... ⇲
 
UI issue

List of samples resets to top after selection

Fix: Try to navigate through the sample list slowly and avoid rapid selections. This may help the app maintain its position in the list. OR If... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
81.8%

Bad experience
12.1%

Neutral
6.1%

~ from our NLP analysis of 33 combined software ratings.

 Switch to these Alternatives:
Music Check
Aerophone Lesson
Aerophone mini Plus
Aerophone Pro Editor
Aerophone GO Plus
简谱大师-简谱作曲家写简谱作词,作曲,打谱&简谱作曲编曲软件
Camelot Pro
bismark bs-16i
苍强曲谱
SWAM Alto Sax

 Private Data JamKoo collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. JamKoo Premium (monthly): $2.49 Subscription for premium sounds and benefits.
  2. Taste of Fireworks: $0.00 Professionally sampled fireworks!
  3. Shakuhachi: $0.99 Nature, dynamic and strong low register.
  4. Kong Audio Qudi: $1.99 Kong Audio authorized Qudi
  5. Kong Audio Hulusi: $1.99 Kong Audio authorized Hulusi
  6. Kong Audio Erhu: $1.99 Kong Audio authorized Erhu
  7. Kong Audio Suona: $1.99 Kong Audio authorized Suona
  8. JamKoo Premium (yearly): $18.49 Subscription for premium sounds and benefits.
  9. JamKoo Premium (quarterly): $5.99 Subscription for premium sounds and benefits.