—— Run into issues on TRU COLOR NETWORK? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's volume settings. Go to Settings > Sounds & Haptics and ensure the volume is turned up. Also, check if the mute switch on... ⇲
Fix: Ensure that you have the latest version of the app installed. Go to the App Store, tap on your profile icon, and scroll down to see if there... ⇲
Fix: Check your subscription status in the app. Go to Settings within the app and look for an account or subscription section to verify if your s... ⇲
Fix: Ensure that you are logged into the correct account that made the payment. Sometimes users have multiple accounts and may be logged into a d... ⇲
Fix: Check your payment method in the App Store. Go to Settings > [your name] > Subscriptions and ensure that your payment method is valid and th... ⇲
Fix: Look for a help or FAQ section within the app. Many apps have built-in support resources that can provide answers to common questions. OR... ⇲
Fix: Try closing the app completely and reopening it. Swipe up from the bottom of the screen (or double-click the home button) to see all open ap... ⇲
Fix: Make sure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... ⇲