fix problems on MotorTrend [iphone]

—— Run into issues on MotorTrend? Get help pending when official support gets back to you!

MotorTrend

Info:

company: Motor Trend Group LLC

: https://help.motortrend.com

: www.motortrend.com

Chat with our AI-based MotorTrend Support

🛠️ Common MotorTrend Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MotorTrend freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the MotorTrend ap... ⇲

cannot cast from iPhone to TV

Fix: 1. Ensure that both your iPhone and the TV (or casting device) are connected to the same Wi-Fi network. 2. Open the MotorTrend app and start... ⇲

Account issue

no access to back issues

Fix: 1. Check if the app has a dedicated section for back issues or archives. This is often found in the main menu or under a specific category.... ⇲

no user profiles

Fix: 1. Use a workaround by creating a shared account with family members, but keep in mind that this will mix viewing history and preferences. 2... ⇲

no separate profiles for family members

Fix: 1. Use a shared account but keep track of what each family member is watching manually. 2. Consider creating a family viewing schedule to av... ⇲

Settings issue

limited to 12 programs on watchlist

Fix: 1. Review your current watchlist and remove any programs you are no longer interested in. 2. To remove a program, go to your watchlist, find... ⇲

Notifications issue

notifications for unwanted shows

Fix: 1. Go to the settings within the MotorTrend app. Look for a section related to notifications. 2. Disable notifications for specific shows or... ⇲

no live event notifications

Fix: 1. Check the app settings to ensure that live event notifications are enabled. 2. If there is no specific setting for live events, consider... ⇲

Crashes issue

MotorTrend crashes frequently

Fix: 1. Ensure your iPhone is running the latest version of iOS by going to Settings > General > Software Update. 2. Clear the app cache by delet... ⇲

UI issue

difficult navigation after updates

Fix: 1. Familiarize yourself with the new layout by exploring the app. Take note of where key features are located. 2. Look for a help or tutoria... ⇲

no option to minimize screen

Fix: 1. Use the home button or swipe up to go to the home screen while the video is playing. This will allow you to multitask, but the video will... ⇲

inability to scroll down in app

Fix: 1. Try closing and reopening the app to see if this resolves the scrolling issue. 2. Ensure your iPhone is updated to the latest iOS version... ⇲

Network issue

streaming issues on multiple devices

Fix: 1. Ensure that all devices are updated to the latest version of the MotorTrend app. 2. Check your internet connection on each device. If one... ⇲

Syncing issue

does not remember last watched episode

Fix: 1. Manually note the last watched episode and use the search function to find it when you return to the app. 2. Check if there is an option... ⇲

Customization issue

no playlist feature

Fix: 1. Use the watchlist feature to keep track of shows you want to watch next, even if it’s not a traditional playlist. 2. Create a manual play... ⇲

lack of content for occasional users

Fix: 1. Explore the app's library thoroughly to find hidden gems or less popular content that may interest you. 2. Consider subscribing for a mon... ⇲

Video issue

video playback stutters

Fix: 1. Check your internet speed using a speed test app. If your speed is low, try moving closer to your router or connecting via Ethernet if po... ⇲

Payments issue

refund requests denied

Fix: 1. Review the app's refund policy to ensure your request aligns with their guidelines. 2. If you believe your request was valid, consider re... ⇲

Audio issue

audio issues with playback

Fix: 1. Check the volume settings on your iPhone and ensure that the app is not muted. 2. Restart the app and try playing a different video to se... ⇲

Support issue

poor customer support response

Fix: 1. Check the app for a FAQ or help section that may address your concerns without needing to contact support. 2. Use social media to reach o... ⇲