fix problems on Cafeyn [iphone]

—— Run into issues on Cafeyn? Get help pending when official support gets back to you!

Cafeyn - News & magazines

Info:

company: LeKiosque.fr SAS

: https://cafeyn.zendesk.com/hc/en-gb

: www.cafeyn.co

Chat with our AI-based Cafeyn Support

🛠️ Common Cafeyn Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cafeyn crashes frequently

Fix: 1. Update the App: Go to the App Store, search for Cafeyn, and check if there is an update available. If so, update the app as updates often... ⇲

Slow performance

Fix: 1. Close Background Apps: Double-click the Home button (or swipe up from the bottom on newer iPhones) and swipe up on apps to close them. Th... ⇲

UI issue

Poor ergonomics

Fix: 1. Adjust Display Settings: Go to Settings > Display & Brightness and adjust the text size and display settings to make reading easier. 2. U... ⇲

Navigation is difficult

Fix: 1. Familiarize with the Interface: Spend some time exploring the app’s interface. Look for tutorials or guides within the app that explain n... ⇲

Inconsistent content display

Fix: 1. Refresh Content: Pull down on the screen to refresh the content in the app. This can help load the latest version of articles and magazin... ⇲

Cafeyn layout is confusing

Fix: 1. Explore Tutorials: Look for any tutorials or help sections within the app that explain the layout and features. 2. Customize Layout: Chec... ⇲

Crashes issue

Inability to read more than 10 pages without crashing

Fix: 1. Limit Page Loads: Try reading fewer pages at a time. If the app allows, download articles or magazines for offline reading to reduce load... ⇲

Support issue

Lack of communication from customer service

Fix: 1. Check Help Section: Look for a help or FAQ section within the app that may provide answers to common issues. 2. Use Social Media: Sometim... ⇲

Loading issue

Magazines not loading

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if it resolve... ⇲

Settings issue

Language settings not functioning

Fix: 1. Check Language Settings: Go to Settings > General > Language & Region and ensure your preferred language is set correctly. 2. Restart the... ⇲

Cafeyn does not remember user settings

Fix: 1. Check App Permissions: Go to Settings > Cafeyn and ensure that all necessary permissions are granted, as this can affect the app's abilit... ⇲

Downloads issue

Issues with downloading magazines

Fix: 1. Check Storage Space: Ensure your device has enough storage space for downloads. Go to Settings > General > iPhone Storage to check. 2. Re... ⇲

Network issue

Frequent connection issues

Fix: 1. Check Network Settings: Go to Settings > Wi-Fi and ensure you are connected to a stable network. You can also try resetting your network... ⇲

Poor image quality when not connected

Fix: 1. Download Content for Offline Use: Ensure you download magazines or articles while connected to Wi-Fi for better quality. 2. Adjust Image... ⇲

Notifications issue

Notifications are intrusive

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > Cafeyn and customize the notification settings to reduce their frequency o... ⇲

Printing issue

Inability to print properly

Fix: 1. Check Printer Settings: Ensure your printer is set up correctly and is compatible with your iPhone. Go to Settings > Printers & Scanners... ⇲

Updates issue

Updates complicate user experience

Fix: 1. Read Update Notes: Before updating, read the update notes in the App Store to understand what changes are being made and how they may aff... ⇲

Freezing issue

Cafeyn freezes during reading

Fix: 1. Close Background Apps: Close other apps running in the background to free up memory. 2. Restart the App: If the app freezes, force close... ⇲

Cafeyn becomes unresponsive

Fix: 1. Restart Your Device: Restarting your iPhone can often resolve temporary unresponsiveness in apps. 2. Close Background Apps: Close other a... ⇲

Screen issue

Black screen when swiping pages

Fix: 1. Restart the App: Close the app completely and reopen it to see if the issue resolves. 2. Check for Updates: Ensure the app is updated to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.4%

Bad experience

4.6%

Neutral

3.0%

~ from our NLP analysis of 798 combined software ratings.

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Private Data Cafeyn collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Cafeyn Premium: $9.99 Accédez à plus de 1600 titres en illimité
Cafeyn Premium: $9.99 Accédez à plus de 1600 titres en illimité
Cafeyn Premium: $9.99 Accès illimité et sans engagement
Cafeyn Premium: $8.49 Access over 1,600 magazines
Cafeyn Premium: $8.49 Access over 1,600 magazines
Cafeyn Premium: $8.99 Unlimited access. Cancel anytime.
Cafeyn 3 mois offert: $9.99 À la Une de toutes vos conversations
Cafeyn Premium: $9.49 Le tue riviste preferite illimitate.
Cafeyn - offre Black Friday: $9.99 Accédez à des milliers de titres en illimité.
Cafeyn - Black Friday offer: $9.99 Get 50% off on your first 6months with Cafeyn