fix problems on K2 App [iphone]

—— Run into issues on K2 App ? Get help pending when official support gets back to you!

K2 App for KeyMander 2 Adapter

Info:

company: IOGEAR

: https://www.iogear.com/

Chat with our AI-based K2 App Support

🛠️ Common K2 App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No support for PS5

Fix: Check for any firmware updates for the KeyMander 2 Adapter. Sometimes, manufacturers release updates that add support for new consoles. Conn... ⇲

Button mapping issue in Apex Legends

Fix: Open the K2 App and navigate to the button mapping section. Ensure that the buttons are correctly assigned according to your preferences. Yo... ⇲

Registration issue

Unable to sign in or create accounts

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if that resolves the issue. If you are us... ⇲

Downloads issue

K2 App not available on App Store

Fix: Check if your iPhone is compatible with the K2 App. The app may not be available for older iOS versions. Update your iPhone to the latest iO... ⇲

Network issue

Connection issues after restart

Fix: After restarting your device, ensure that the KeyMander 2 Adapter is powered on and properly connected. Sometimes, unplugging and replugging... ⇲

Frequent disconnections

Fix: Check the USB cables for any damage or wear. Replacing damaged cables can often resolve disconnection issues. OR Ensure that the KeyMande... ⇲

Compatibility issue

Mouse and keyboard not connecting simultaneously

Fix: Ensure that both the mouse and keyboard are compatible with the KeyMander 2. Check the user manual for any specific compatibility requiremen... ⇲

UI issue

Device connection unclear

Fix: Refer to the user manual for the KeyMander 2 to understand the correct connection process. Ensure that all cables are securely connected and... ⇲

Gameplay issue

Delay in Rainbow Six Siege

Fix: Adjust the polling rate settings in the K2 App. A higher polling rate can reduce input lag. Experiment with different settings to find the o... ⇲

Loading issue

K2 App response timeout

Fix: Restart the K2 App and your iPhone to clear any temporary glitches that may be causing the timeout. This can often resolve performance issue... ⇲

Customization issue

Polling rate customization needed

Fix: Open the K2 App and navigate to the settings section. Look for polling rate options and adjust them according to your preference. Save the c... ⇲

Settings issue

No settings for first version

Fix: If you are using an older version of the KeyMander, consider upgrading to the KeyMander 2, which may have more features and settings availab... ⇲

Slow issue