fix problems on Catchup [iphone]

—— Run into issues on Catchup? Get help pending when official support gets back to you!

Catchup: Friendship Tracker

Info:

company: Chris Lee

: https://www.getcatchup.app/

: www.getcatchup.app

Chat with our AI-based Catchup Support

🛠️ Common Catchup Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Doesn't sync across devices

Fix: Ensure that you are logged into the same Apple ID on both your iPhone and iPad. Go to Settings > [Your Name] to check your Apple ID. If they... ⇲

iPad version doesn't sync with iPhone

Fix: Make sure both devices are running the latest version of the app. Go to the App Store, tap on your profile icon, and scroll down to see if t... ⇲

Backup issue

No iCloud backup

Fix: Check if the app has an option to enable iCloud backup. Go to Settings > [Your Name] > iCloud > Manage Storage > Backups and see if Catchup... ⇲

Customization issue

Check-in frequency not customizable

Fix: Look for any settings related to notifications or check-in preferences within the app. Sometimes these options are hidden under advanced set... ⇲

Limited widget options

Fix: Check if there are any updates available for the app that might include new widget options. Go to the App Store and update if necessary. O... ⇲

Bugs issue

Bug preventing upgrade to Plus

Fix: Restart the app and try the upgrade process again. Sometimes a simple restart can resolve temporary bugs. OR Clear the app's cache if the... ⇲

Names and pictures disappear after data entry

Fix: Check if there is a save or confirm button after entering names and pictures. Ensure you are saving your entries properly before exiting the... ⇲

Payments issue

Subscription currently broken

Fix: Check your payment method in the App Store. Go to Settings > [Your Name] > Subscriptions and ensure your payment information is up to date.... ⇲

Messages issue

No option for WhatsApp communication

Fix: Check if the app has any integration settings for messaging apps. Look in the settings menu for any options to link or enable WhatsApp. OR... ⇲

Notifications issue

No reminder for specific dates

Fix: Use your device's built-in calendar app to set reminders for specific dates. You can create events that correspond with the dates you want t... ⇲

No option to dismiss or record connection from notification

Fix: Check the app settings for notification preferences. There may be options to manage how notifications are handled. OR As a workaround, yo... ⇲

Audio issue

No option to initiate FaceTime call

Fix: Check if the app has a settings option to link with your contacts for FaceTime. Look for any permissions that need to be enabled. OR As a... ⇲

Settings issue

No categorization of contacts

Fix: Look for any settings related to contact management within the app. There may be options to create groups or categories that are not immedia... ⇲