fix problems on Leatherback [iphone]

—— Run into issues on Leatherback? Get help pending when official support gets back to you!

Leatherback

Info:

company: Leatherback

: https://leatherback.co

: leatherback.co

Chat with our AI-based Leatherback Support

🛠️ Common Leatherback Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Force closes without warning

Fix: 1. Update the App: Go to the App Store, search for Leatherback, and check if there is an update available. If so, install it as updates ofte... ⇲

Documents not reviewed

Fix: 1. Check Submission Status: Open the app and navigate to the section where you submitted the documents. Look for any status updates or notif... ⇲

Payments issue

Money not transferred to recipient

Fix: 1. Verify Transaction Details: Open the app and check the transaction history to ensure that the transfer was initiated correctly. Look for... ⇲

Support issue

Unresponsive customer support

Fix: 1. Use In-App Support: Check if the app has a support or help section. Often, there are FAQs or troubleshooting guides that can assist you w... ⇲

Constant vague responses from support

Fix: 1. Be Specific in Queries: When reaching out for support, provide detailed information about your issue, including steps to reproduce it, sc... ⇲

Crashes issue

Leatherback crashes frequently

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available... ⇲

Registration issue

Failed identity sign-up

Fix: 1. Check Requirements: Ensure that you meet all the requirements for identity verification, such as age, residency, and document types. Revi... ⇲

UI issue

Abysmal UI/UX

Fix: 1. Familiarize Yourself with the App: Spend some time exploring the app's features and layout. Sometimes, understanding the navigation can i... ⇲