fix problems on ERIEBANK Go [iphone]

—— Run into issues on ERIEBANK Go? Get help pending when official support gets back to you!

ERIEBANK goMobile

Info:

company: CNB Bank

: http://www.eriebank.bank

: www.eriebank.bank

Chat with our AI-based ERIEBANK go Support

🛠️ Common ERIEBANK go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Glitch on login

Fix: Clear the app's cache and data. Go to your iPhone's Settings > General > iPhone Storage > find ERIEBANK goMobile > tap on it and select 'Off... ⇲

Page moves during account selection

Fix: Try rotating your device to landscape mode and back to portrait mode. This can sometimes reset the display and stop the page from moving une... ⇲

Updates issue

Cannot obtain last 5 transactions after update

Fix: Log out of the app and log back in. This can refresh your account data and may allow the app to retrieve your recent transactions. OR Che... ⇲

Installation issue

Requires deletion and reinstallation to login

Fix: Before deleting, try resetting the app settings. Go to the app's settings (if available) and look for an option to reset or clear settings w... ⇲

Face ID login fails frequently

Fix: Re-register your Face ID. Go to Settings > Face ID & Passcode > Reset Face ID, then set it up again. This can resolve issues with recognitio... ⇲

ERIEBANK go only logs in 50% of the time

Fix: Try using a different network. If you're on Wi-Fi, switch to cellular data or vice versa to see if the issue persists. OR Check for app u... ⇲

Network issue

Network errors after recent update

Fix: Restart your iPhone. This can resolve temporary network issues that may have arisen after the update. OR Reset your network settings. Go... ⇲

UI issue

Tiles theme is not user friendly

Fix: Explore the app settings to see if there are any options to customize the layout or theme. Sometimes, apps offer different viewing modes or... ⇲

Payments issue

Unable to use BILL PAY feature

Fix: Ensure that your account is properly set up for bill pay. Check your account settings within the app to confirm that all necessary informati... ⇲

Loading issue

ERIEBANK go slows down to loading screen

Fix: Close other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on apps t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.5%

Bad experience

2.2%

Neutral

1.3%

~ from our NLP analysis of 1,099 combined software ratings.

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Private Data ERIEBANK go collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics