fix problems on Lunchera [iphone]

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—— Run into issues on Lunchera? Get help pending when official support gets back to you!

Lunchera
Info:
company: Lunchera LLC
: https://www.lunchera.co/contactus
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Bugs issue

Cold food upon delivery

Fix: When placing an order, specify in the notes section that you prefer your food to be delivered hot. This may prompt the delivery person to ta... ⇲

Soggy tacos

Fix: When ordering, request that the tacos be packed separately from any sauces or toppings to prevent sogginess during delivery. OR If possib... ⇲

Frequent bugs during ordering

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs. If issues persist, try clearing the app's cache or reinsta... ⇲
 
Loading issue

Order takes longer than estimated

Fix: Track your order through the app to see real-time updates. If it seems excessively delayed, consider calling the restaurant directly to inqu... ⇲

Long delivery times

Fix: Order during off-peak hours when restaurants are less busy, which may help reduce delivery times. OR Check the estimated delivery time be... ⇲
 
Payments issue

Unexplained service fee

Fix: Check the app's FAQ or help section to see if there is an explanation for the service fee. It may be a standard charge for using the app.... ⇲

No response to charge disputes

Fix: Document your charge dispute with screenshots and details, then follow up through the app's support feature or email to ensure your issue is... ⇲

New small order fee added

Fix: Review the app's terms of service or FAQ to understand the new fee structure and see if there are minimum order amounts to avoid it. OR C... ⇲

No mobile payment options

Fix: Check the app settings to see if there are options to add mobile payment methods like Apple Pay or Google Pay. If not, consider using a diff... ⇲

Inconsistent pricing on receipts

Fix: Keep a record of your orders and compare them with the receipts. If discrepancies arise, contact customer support with your findings. OR... ⇲
 
UI issue

Lunchera requires repeated information entry

Fix: Check if there is an option to save your information in the app settings. This may allow you to store your address and payment details for f... ⇲

Cannot edit orders

Fix: After placing an order, check if there is an option to modify it within a certain time frame. If not, consider contacting customer support i... ⇲

Inability to remove items from order

Fix: Check if there is an option to modify your order before finalizing it. If not, contact customer support immediately after placing the order... ⇲

No shopping cart feature

Fix: If the app does not support a shopping cart, consider placing multiple orders in quick succession or using a list to keep track of items you... ⇲

Inability to cancel orders

Fix: Check the app for a cancellation option immediately after placing an order. If not available, contact customer support as soon as possible t... ⇲
 
Login issue

Limited sign-in options

Fix: If the app allows, try signing in using social media accounts like Facebook or Google, which may provide a quicker login process. OR Chec... ⇲
 
Updates issue

Lunchera logs out after update

Fix: After an update, ensure you log back in and check if there is an option to stay logged in. If the issue persists, try reinstalling the app.... ⇲

Verification code not sent after upgrade

Fix: Check your phone's message settings to ensure that messages from the app are not being blocked. If necessary, restart your phone and try aga... ⇲
 
Network issue

Delivery not available in all areas

Fix: Check the app's coverage map or area list to see if your location is supported. If not, consider using a different delivery service that cov... ⇲
 
Freezing issue

Lunchera freezes after receiving text

Fix: Try closing the app completely and restarting it. If the problem continues, check for updates to the app that may address this issue. OR... ⇲
 
Support issue

Lack of customer service response

Fix: Document your inquiries and follow up through the app or email. Persistence may lead to a response. OR Use social media to reach out to L... ⇲

Poor communication regarding order issues

Fix: Document any issues you encounter and follow up through the app's support feature to ensure your concerns are addressed. OR Consider usin... ⇲
 
Customization issue

Inconvenient operating hours

Fix: Plan your orders during the hours when the app is operational, and consider pre-ordering for later delivery if that option is available. O... ⇲
 
Slow issue

Slow service in certain areas

Fix: If you notice slow service in your area, consider ordering from restaurants that are known for faster delivery times. OR Order during off... ⇲
 
Settings issue

Location confirmation required before ordering

Fix: Ensure that your location settings are enabled for the app, which may help streamline the ordering process. OR If the app requires manual... ⇲
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 what users are saying
Good experience
47.0%

Bad experience
45.0%

Neutral
8.0%

~ from our NLP analysis of 100 combined software ratings.

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 Private Data Lunchera collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers