fix problems on Palette Home [iphone]

—— Run into issues on Palette Home? Get help pending when official support gets back to you!

Palette Home

Info:

company: Palette CAD AG

: https://www.room-planner.com/faq-en

: www.room-planner.com

Chat with our AI-based Palette Home Support

🛠️ Common Palette Home Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited features on tablet compared to iPhone

Fix: Check for updates in the App Store. Sometimes, features are rolled out in stages, and the latest version may include additional functionalit... ⇲

Screen cannot be tilted on iPad

Fix: Ensure that the iPad's orientation lock is turned off. Swipe down from the top-right corner to access the Control Center and check the orien... ⇲

Bugs issue

Metric/feet conversion issues

Fix: Go to the app settings and look for measurement preferences. Change the settings to your preferred unit of measurement if available. OR I... ⇲

Slow issue

Slow loading in 3D view

Fix: Close any other apps running in the background to free up system resources. Double-click the home button and swipe up on apps to close them.... ⇲

Search issue

Difficult to find specific items like bathtubs

Fix: Use the search function within the app to quickly locate specific items. Enter keywords like 'bathtub' to filter results. OR Browse throu... ⇲

Customization issue

Bathroom furnishings not accessible in bedroom design

Fix: Check if there is a toggle or filter option that allows you to include bathroom items in your design. This may be hidden in the settings or... ⇲

Cumbersome to use metric only

Fix: If the app does not allow switching, consider using a separate conversion app to assist with metric to imperial conversions as you work. O... ⇲

No support for queen or king size beds

Fix: Check if there are customizable options within the app that allow you to input your own dimensions for beds. OR Consider using a placehol... ⇲

Crashes issue

Palette Home crashes and unsaved work is lost

Fix: Regularly save your work as you go. Look for a save option in the app and use it frequently to avoid losing progress. OR If the app conti... ⇲

Settings issue

Cannot switch to US measurements

Fix: Check the app settings for measurement preferences. If there is no option to switch, consider using a conversion tool for your measurements.... ⇲

UI issue

Only works in landscape mode

Fix: Try rotating your iPad to see if the app responds. If it remains in landscape, check for any settings that may lock the orientation. OR I... ⇲

Not intuitive for measurement switching

Fix: Refer to the app's help section or user guide, if available, to understand how to switch measurements effectively. OR Experiment with the... ⇲

Updates issue

No difference between free and business app features

Fix: Review the app's documentation or website to see if there are any hidden features or benefits that may not be immediately apparent in the ap... ⇲