fix problems on SaferKid Text Monitoring App [iphone]

—— Run into issues on SaferKid Text Monitoring App? Get help pending when official support gets back to you!

SaferKid Text Monitoring App

Info:

company: SaferKid, Inc.

: https://www.saferkid.com/pages/help

Chat with our AI-based SaferKid Text Monitoring App Support

🛠️ Common SaferKid Text Monitoring App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited tracking capabilities

Fix: Review the app's settings to ensure all tracking options are enabled. Go to the app's settings and check for any features that may not be ac... ⇲

Requires access to child's phone for setup

Fix: Communicate openly with your child about the need for monitoring and the reasons behind it. This can help in gaining their cooperation durin... ⇲

Messages issue

Inconsistent message logging

Fix: Check for any app updates that may address logging issues. Go to the App Store, search for SaferKid, and see if an update is available. OR... ⇲

Inability to monitor certain messaging apps

Fix: Review the list of supported apps on the SaferKid website to understand which messaging platforms are monitored. This can help set realistic... ⇲

Updates issue

Delayed updates on text and internet history

Fix: Ensure that the app has the necessary permissions to access the phone's data. Go to the phone's settings, find the SaferKid app, and check p... ⇲

Frequent app malfunctions after updates

Fix: Uninstall and reinstall the app to see if this resolves any issues caused by the update. This can refresh the app's functionality. OR Che... ⇲

Setup issue

Difficult and confusing setup process

Fix: Follow a step-by-step guide or tutorial available on the SaferKid website or YouTube. Visual aids can often clarify the setup process. OR... ⇲

Real-time issue

No real-time information

Fix: Check if the app has a 'refresh' option to manually update the information displayed. This can sometimes provide more current data. OR Co... ⇲

Security issue

False sense of security for parents

Fix: Educate yourself on the limitations of the app and combine it with open communication with your child about online safety. OR Regularly r... ⇲

SaferKid Text Monitoring App can be easily circumvented

Fix: Educate yourself on the app's limitations and discuss with your child the importance of honesty and transparency regarding their online acti... ⇲

Support issue

Lack of customer support options

Fix: Utilize the FAQ section on the SaferKid website for common issues and troubleshooting tips. This can often provide quick answers. OR Join... ⇲

No direct contact number for support

Fix: Use the email support option provided in the app or on the website for assistance with your issues. OR Look for a live chat option on the... ⇲

Poor instructions and troubleshooting guidance

Fix: Look for video tutorials or user guides online that may provide clearer instructions than the app's built-in guidance. OR Create a list o... ⇲

Payments issue

Double charging issues

Fix: Check your subscription settings in the app to ensure you are not subscribed to multiple plans. Cancel any duplicate subscriptions if found.... ⇲

High subscription cost for limited features

Fix: Evaluate your needs and consider whether a less expensive app might meet your requirements. Research alternatives that offer better value.... ⇲

Privacy issue

Invasive monitoring experience

Fix: Adjust the monitoring settings within the app to limit the level of monitoring to what you feel is appropriate for your child’s age. OR D... ⇲

Inability to see photos and call logs

Fix: Check the app settings to see if there are options to enable photo and call log monitoring. If not, this may be a limitation of the app. O... ⇲

Installation issue

Long wait times for installation and syncing

Fix: Ensure that both devices (parent and child) are connected to a stable Wi-Fi network during installation to speed up the process. OR Try t... ⇲

Compatibility issue

Limited functionality with iCloud restrictions

Fix: Check the app's documentation for specific instructions on how to configure iCloud settings to allow for better functionality. OR Conside... ⇲

Bugs issue

SaferKid Text Monitoring App can lock or unlock devices inconsistently

Fix: Review the app's settings to ensure that the lock/unlock feature is configured correctly. Make sure to save any changes made. OR Restart... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

74.0%

Bad experience

22.8%

Neutral

3.3%

~ from our NLP analysis of 3,542 combined software ratings.

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Private Data SaferKid Text Monitoring App collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

SaferKid: $199.99 SaferKid Membership
SaferKid: $39.99 SaferKid Membership
SaferKid: $39.99 In order to access SaferKid features, you need to subscribe .
SaferKid: $79.99 SaferKid Membership
SaferKid: $39.99 Accessing SaferKid Requires a Subscription
SaferKid: $199.99 Subscribe to access SaferKid features
SaferKid: $99.99 Accessing SaferKid Requires a Subscription