fix problems on Fordham [iphone]

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Fordham Mobile Go App
Info:
company: Fordham University
: https://my.fordham.edu/web/home-community/tech-help
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Login issue

Requires constant sign-in

Fix: Check the app settings for any options related to session management or 'Stay Logged In.' If available, enable this feature to reduce the fr... ⇲

Logs out at random

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that can cause random logouts. Check the App Store for upda... ⇲

Annoying login process

Fix: Look for a 'Remember Me' or 'Stay Logged In' option in the app settings and enable it to simplify the login process. OR Use a password ma... ⇲

No ability to save login info

Fix: Use a password manager to securely store your login information, allowing for easy access without needing to remember your credentials each... ⇲
 
Bugs issue

Fails to read ID

Fix: Make sure your ID is properly formatted and not damaged. If the ID is a digital version, ensure that it is saved correctly in the app. You m... ⇲

Wallet app opens when scanning

Fix: Check the app settings to see if there is an option to disable the Wallet app integration. If this option is available, turn it off to preve... ⇲
 
Compatibility issue

Does not work with iPhone cookies

Fix: Go to your iPhone's Settings > Safari and ensure that 'Block All Cookies' is turned off. This may help the app function better if it relies... ⇲

No iPhone X support

Fix: If you are using an iPhone X, try adjusting the display settings. Go to Settings > Display & Brightness and toggle between different display... ⇲

No integration with Apple Pay

Fix: Check if there are any updates to the app that may include Apple Pay integration in the future. Keep an eye on the app's release notes for n... ⇲
 
Security issue

Requires 2-step verification every time

Fix: Check if there is an option in the app settings to remember your device for 2-step verification. If available, enable this feature to reduce... ⇲
 
Network issue

Poor reception affects functionality

Fix: Try using the app in different locations to see if the issue is related to your current reception. If possible, switch to a Wi-Fi network fo... ⇲
 
Account issue

Limited access to financial aid details

Fix: Check if there are any updates or announcements from your institution regarding financial aid access. Sometimes, access may be limited due t... ⇲
 
Features issue

No calendar functionality

Fix: Use a separate calendar app on your iPhone to track important dates and events related to your studies. You can sync your academic calendar... ⇲
 
Support issue

No support for faculty or staff

Fix: Encourage faculty or staff to use the institution's main website or other designated platforms for their needs, as the app may be primarily... ⇲
 
UI issue

Outdated user interface

Fix: Check for app updates regularly, as developers may release updates that improve the user interface. Go to the App Store and see if an update... ⇲
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 what users are saying
Bad experience
81.6%

Good experience
13.2%

Neutral
5.3%

~ from our NLP analysis of 38 combined software ratings.

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 Private Data Fordham collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Browsing History
    • Diagnostics