fix problems on TrackVia [iphone]

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—— Run into issues on TrackVia? Get help pending when official support gets back to you!

TrackVia
Info:
company: TrackVia
: https://help.trackvia.com/hc/en-us
: trackvia.com
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UI issue

poor user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and settings. Check the help section within the app for t... ⇲
 
Bugs issue

doesn't repopulate values in tables

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may fix bugs related to data repopulation. 2. Refresh t... ⇲

deletes information upon saving

Fix: 1. Ensure you have a stable internet connection: Sometimes, unstable connections can cause data loss. Check your Wi-Fi or cellular data. 2.... ⇲

clunky database functionality

Fix: 1. Organize your data: Ensure your database is well-structured. Use categories and tags to make navigation easier. 2. Use filters: Utilize a... ⇲

location directions inaccurate

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that TrackVia has permission to access your location. 2.... ⇲
 
Compatibility issue

TrackVia won't load on latest iOS

Fix: 1. Check compatibility: Verify that TrackVia is compatible with your current iOS version by checking the app's page in the App Store. 2. Res... ⇲
 
Login issue

constant re-login required

Fix: 1. Check app settings: Look for any settings related to session timeouts or auto-login features and adjust them accordingly. 2. Update the a... ⇲
 
Network issue

offline mode issues

Fix: 1. Check app settings: Ensure that offline mode is enabled in the app settings. 2. Sync data before going offline: Make sure to sync your da... ⇲
 
Support issue

customer support unhelpful

Fix: 1. Utilize online resources: Check the TrackVia website for FAQs, user guides, or community forums where you can find solutions to common is... ⇲
 
Crashes issue

TrackVia closes unexpectedly

Fix: 1. Update the app: Ensure you have the latest version of TrackVia installed, as updates often fix stability issues. 2. Restart your iPhone:... ⇲
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 what users are saying
Good experience
52.1%

Bad experience
37.5%

Neutral
10.4%

~ from our NLP analysis of 48 combined software ratings.

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 Private Data TrackVia collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics