fix problems on Photo Editоr [iphone]

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—— Run into issues on Photo Editоr? Get help pending when official support gets back to you!

Photo Editоr
Info:
company: VIDEO EDITOR PTE. LTD.
: https://livecollage.zendesk.com/hc/en-us/sections/360003567592-Photo-Editor
: livecollage.zendesk.com
Chat with our AI-based Photo Editоr Support
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Bugs issue

image order mismatch

Fix: 1. When selecting images for your collage, take note of the order in which you select them. Some apps allow you to rearrange images after se... ⇲

editing tools not functioning properly

Fix: 1. Restart the app to see if this resolves any temporary glitches with the editing tools. 2. Check for app updates that may fix bugs relate... ⇲
 
UI issue

new interface is confusing

Fix: 1. Spend some time exploring the app's interface. Tap on different icons and menus to familiarize yourself with their functions. 2. Look fo... ⇲

folders displayed randomly

Fix: 1. Check if there is an option in the app settings to sort or organize folders. Look for sorting options like 'Alphabetical' or 'Date Create... ⇲

too many clicks required for certain features

Fix: 1. Familiarize yourself with the app's shortcuts or quick access features, if available, to reduce the number of clicks needed. 2. Create a... ⇲
 
Updates issue

no tutorial for new features

Fix: 1. Check the app's settings or help section for any built-in tutorials or guides. Some apps include a walkthrough for new features. 2. Look... ⇲
 
Customization issue

cannot create new templates

Fix: 1. Check if there are any restrictions on creating templates in the free version of the app. Look for upgrade options if necessary. 2. Expl... ⇲

difficult font size adjustment

Fix: 1. Check if there are specific controls for font size in the text editing section. Look for sliders or input fields that allow for precise a... ⇲

background and freestyle options limited for free users

Fix: 1. Explore the available backgrounds and freestyle options in the app to see if there are hidden features or categories. 2. Use images from... ⇲
 
Payments issue

premium features are limited

Fix: 1. Review the app's premium features and determine if the benefits justify the cost for your needs. 2. Look for promotional offers or disco... ⇲

restoring purchases fails

Fix: 1. Ensure you are logged into the same Apple ID that was used to make the original purchase. Go to Settings > [your name] > Media & Purchase... ⇲

watermark removal requires additional payment

Fix: 1. Review the app's pricing structure to understand what features are included in the free version versus the premium version. 2. If you fr... ⇲

monthly subscription for features previously owned

Fix: 1. Review the app's update notes to see if there have been changes to the subscription model. 2. If you previously owned features, check if... ⇲
 
Support issue

customer support is unresponsive

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Look for community forums or user groups where you can ask quest... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.8%

Bad experience
4.8%

Neutral
3.4%

~ from our NLP analysis of 14,655 combined software ratings.

 Switch to these Alternatives:
Photo Editor Ⓞ
Photo Collage Maker : Pic Grid
TextArt - Text on Photo Editor
Invitation Maker: Card Creator
Remove Objects
Retouch: Erase Objects Remover
Widget | Countdown to birthday
Photo Widget - Themes
Invitation Maker: Hobnob Event
Text Art: Typography & Word

 Private Data Photo Editоr collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Photo Editor: $4.99 Premium - Unlock all contents & edit tools
  2. Photo Editor ◇: $4.99 Premium - Unlock all contents and tools
  3. Photo Editor: $7.99 Premium - Unlock all contents & edit tools
  4. Photo Editor: $7.99 Unlock all features & Unlimited for AI Tools
  5. All in 1: $9.99 Unlock all contents.
  6. Jointer: $0.00 Love sticker join us together
  7. funny: $0.00 Black is such a happy color.
  8. cartoon: $0.00 Be yourself, no one can say you are doing it wrong.
  9. funny: $0.00 If you can't convince them, confuse them.
  10. fancy: $0.00 Always wear your invisible crown.