fix problems on River Valley CU [iphone]

—— Run into issues on River Valley CU ? Get help pending when official support gets back to you!

River Valley CU Mobile

Info:

company: River Valley CU

: https://www.rivervalleycu.org/locations

: sec.rivervalleycu.org

Chat with our AI-based River Valley CU Support

🛠️ Common River Valley CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Text notifications vanished after update

Fix: Check your notification settings: Go to 'Settings' on your iPhone, scroll down to 'River Valley CU Mobile', and ensure that 'Allow Notificat... ⇲

Automatic payments not saved

Fix: Verify payment settings: Open the app, navigate to the payments section, and ensure that all required fields are filled out correctly. Somet... ⇲

Account issue

Password change issues

Fix: Use the 'Forgot Password' feature: If you're having trouble changing your password, use the 'Forgot Password' link on the login screen to re... ⇲

Network issue

Unreliable service

Fix: Check your internet connection: Ensure that your device is connected to a stable Wi-Fi or cellular network. Unreliable service can often be... ⇲

Server busy errors

Fix: Try again later: Server busy errors can be temporary. Wait a few minutes and try accessing the app again. OR Check for app updates: Go to... ⇲

Security issue

Hyperactive security measures

Fix: Adjust security settings: If the app allows, check the security settings within the app to see if you can adjust the frequency of security p... ⇲

Required to answer security questions despite Touch ID

Fix: Check app settings: Go to the app settings and ensure that biometric authentication is enabled. Sometimes, this setting can be turned off af... ⇲

Features issue

No mobile check deposit

Fix: Check eligibility: Ensure that your account is eligible for mobile check deposit. Some accounts may not have this feature enabled. OR Upd... ⇲

Updates issue

Outdated features

Fix: Check for app updates: Regularly check the App Store for updates to the River Valley CU Mobile app, as updates often include new features an... ⇲