fix problems on DroneDeploy Ground App [iphone]

—— Run into issues on DroneDeploy Ground App? Get help pending when official support gets back to you!

DroneDeploy Ground App

Info:

company: DroneDeploy

: https://support.dronedeploy.com/

: www.dronedeploy.com

Chat with our AI-based DroneDeploy Ground App Support

🛠️ Common DroneDeploy Ground App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

significant step back from previous app

Fix: Familiarize yourself with the new features and layout of the updated app. Check the official documentation or user guides provided by DroneD... ⇲

persistent bugs

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for DroneDeploy, and... ⇲

UI issue

frustrating user interface

Fix: Take some time to explore the app's settings and customization options. Adjusting settings to your preferences can improve your experience.... ⇲

complicated image deletion

Fix: Review the app's user manual or help section for specific instructions on how to delete images efficiently. Sometimes, there are hidden shor... ⇲

miserable user experience

Fix: Take time to familiarize yourself with the app's features and settings. Sometimes, a poor experience can stem from unfamiliarity. Explore tu... ⇲

Slow issue

logging points takes too long

Fix: Practice using the logging feature in a controlled environment to become more efficient. Familiarize yourself with the shortcuts and tools a... ⇲

slow photo capture speeds

Fix: Check your camera settings within the app. Lowering the resolution or changing the capture mode may improve speed. Experiment with different... ⇲

Freezing issue

DroneDeploy Ground App freezes during photo upload

Fix: Ensure you have a stable internet connection before starting uploads. If possible, switch to a Wi-Fi network to avoid interruptions that can... ⇲

Compatibility issue

not all cameras supported

Fix: Check the compatibility list provided by DroneDeploy to ensure your camera is supported. If your camera is not listed, consider using a comp... ⇲

Uploads issue

data upload issues

Fix: Before uploading data, ensure that all files are properly formatted and meet the app's requirements. Review the documentation for any specif... ⇲

high failure rate of uploads

Fix: Ensure that your internet connection is stable and strong during uploads. If possible, perform uploads during off-peak hours when network tr... ⇲

DroneDeploy Ground App requires deletion and redownload for stuck uploads

Fix: Instead of deleting the app, try force-closing it first. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe... ⇲

Backup issue

frequent loss of photos

Fix: Regularly back up your photos to a cloud service or external storage to prevent loss. This way, even if the app fails to save them, you will... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

67.6%

Bad experience

29.4%

Neutral

2.9%

~ from our NLP analysis of 34 combined software ratings.

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Private Data DroneDeploy Ground App collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics