fix problems on HARDLINE Chat [iphone]

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—— Run into issues on HARDLINE Chat? Get help pending when official support gets back to you!

HARDLINE Chat
Info:
company: FMG Inc.
: http://hardlinechat.com/mobile/
Chat with our AI-based HARDLINE Chat Support
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Messages issue

Blank messages sent to phone users during live-chat initiation

Fix: Try logging out of the app and then logging back in. This can refresh your session and may resolve the issue with blank messages. OR Clea... ⇲

Voice messages from phone users stay in the upper inbox after being read

Fix: Try refreshing the inbox by pulling down on the screen to see if the messages update and move to the appropriate section. OR Log out of t... ⇲

Duplicated voice messages from phone users

Fix: Check for any updates to the HARDLINE Chat app in the App Store. Updating the app may fix bugs that cause duplicated messages. OR Delete... ⇲

Messages stacking on top of each other

Fix: Try adjusting the app's display settings if available. Look for options related to chat layout or appearance. OR Log out and back into th... ⇲

Invisible messages in conversations

Fix: Try clearing the app cache if the option is available in the app settings. This can help eliminate any temporary data causing display issues... ⇲
 
Network issue

Connections never go through for phone users

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. You can test this by trying to load a webpag... ⇲

Over half the users appear offline

Fix: Refresh the user list by logging out and back into the app. This can help update the status of users. OR Check for any updates to the app... ⇲

Location services constantly fail

Fix: Check your iPhone's location settings. Go to Settings > Privacy > Location Services and ensure that HARDLINE Chat has permission to access y... ⇲
 
Bugs issue

HARDLINE Chat users appear in the national lineup more than once

Fix: Log out of the app and log back in to refresh the user list. This may help in correcting any display errors. OR Clear the app cache if th... ⇲
 
Login issue

Login process requires checkboxes that are not present

Fix: Try restarting the app. Close it completely and reopen it to see if the checkboxes appear. OR Check for any updates to the app in the App... ⇲
 
UI issue

Locked in conversations with no back button

Fix: Try swiping down or tapping the top of the screen to see if it reveals a navigation option or back button. OR Force close the app and reo... ⇲

No back button in filter options

Fix: Try swiping down or tapping the top of the screen to see if it reveals a navigation option or back button. OR Force close the app and reo... ⇲
 
Crashes issue

HARDLINE Chat crashes when accessing profile

Fix: Ensure your app is updated to the latest version available in the App Store. Updates often fix bugs that cause crashes. OR Try restarting... ⇲

Crashes and deletes user profiles

Fix: Ensure your app is updated to the latest version available in the App Store, as updates often fix bugs that cause crashes. OR Back up you... ⇲
 
Settings issue

No block caller feature for phone users

Fix: Check the app settings to see if there is an option to block users or manage contacts. If not, consider muting notifications from specific u... ⇲
 
Registration issue

Registration fails due to server errors

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular data to see if it resolves the issue. OR... ⇲
 
Notifications issue

No push notifications for new messages

Fix: Check your iPhone's notification settings. Go to Settings > Notifications > HARDLINE Chat and ensure that notifications are enabled. OR O... ⇲
 
Search issue

No search button for user names

Fix: Explore the app's interface thoroughly to see if the search function is hidden in a menu or settings area. OR If no search function is av... ⇲
 
Payments issue

Required payment to use features

Fix: Review the app's subscription options and consider which features are essential for you. You may find a plan that fits your needs better.... ⇲

Limited payment options for subscriptions

Fix: Check if there are alternative payment methods available in the app settings or during the subscription process. OR Consider using a diff... ⇲

Expensive credits for messaging

Fix: Review the app's subscription options to see if there are plans that offer better value for messaging credits. OR Look for any promotiona... ⇲
 
Video issue

Video playback fails and jumps to chat screen

Fix: Ensure that your app is updated to the latest version available in the App Store, as updates often fix playback issues. OR Try restarting... ⇲
 
Updates issue

Update requires credits for messaging

Fix: Check if there are any free messaging options available within the app or promotional credits you can use. OR Consider reviewing your sub... ⇲

Inability to update location

Fix: Check your iPhone's location settings. Go to Settings > Privacy > Location Services and ensure that HARDLINE Chat has permission to access y... ⇲
 
Loading issue

HARDLINE Chat won't load anything

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular data to see if it resolves the loading issue... ⇲
 
Compatibility issue

HARDLINE Chat not available for iPad

Fix: Check if the app can be downloaded on your iPad through the App Store. If not, consider using the iPhone version on your iPad if it supports... ⇲
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 what users are saying
Bad experience
50.0%

Good experience
35.0%

Neutral
15.0%

~ from our NLP analysis of 20 combined software ratings.

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 Private Data HARDLINE Chat collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. 50 Credits: $9.99 Provides 50 credits to access user messaging and one to one live connections.
  2. 100 Credits: $9.99 Provides 100 credits to access user messaging and one to one live connections.
  3. 200 Credits: $29.99 Provides 200 credits to access user messaging and one to one live connections.
  4. 400 Credits: $49.99 Provides 400 credits to access user messaging and one to one live connections.
  5. 400 Credits: $29.99 Provides 400 credits to access user messaging and one to one live connections.
  6. 800 Credits: $49.99 Provides 800 credits to access user messaging and one to one live connections.