fix problems on Pop In A Box [iphone]

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—— Run into issues on Pop In A Box? Get help pending when official support gets back to you!

Pop In A Box
Info:
company: The Hut.com Ltd
: https://www.popinabox.co.uk/help-centre.list
: www.popinabox.co.uk
Chat with our AI-based Pop In A Box Support
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Glitches issue

Pop tracker function is glitchy

Fix: 1. Reinstall the app: Delete the Pop In A Box app from your iPhone and reinstall it from the App Store. This can fix glitches by resetting t... ⇲
 
Customization issue

No way to clear sold out items

Fix: 1. Manually filter items: If the app allows filtering, use the filter options to hide sold-out items. This may not clear them but can help y... ⇲
 
UI issue

User interface is not intuitive

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. Look for tutorials or help sections... ⇲

Buttons often cut off and unreachable

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and check if 'Display Zoom' is set to 'Standard'. If it's set to 'Zoomed',... ⇲
 
Support issue

Customer service is unresponsive

Fix: 1. Use alternative contact methods: If the app has a contact form, try using it. Additionally, check if they have social media accounts wher... ⇲

No phone support available

Fix: 1. Utilize in-app support: Check if the app has a support or help section that provides FAQs or troubleshooting tips. OR 2. Use email or... ⇲

Inconsistent communication from support

Fix: 1. Keep records: Document all communications with support, including dates and content. This can help you follow up more effectively. OR... ⇲
 
Bugs issue

Pre-orders are often canceled

Fix: 1. Check your payment method: Ensure that your payment method is valid and has sufficient funds. Sometimes, pre-orders are canceled due to p... ⇲

Items shipped without packing material

Fix: 1. Provide feedback: Use the app's feedback feature to report this issue. While it may not resolve past issues, it can help improve future s... ⇲

Damaged items received

Fix: 1. Document the damage: Take clear photos of the damaged item and keep all packaging materials. This will be useful for any claims or return... ⇲

Cannot track orders from the app

Fix: 1. Check your email: Often, tracking information is sent via email. Look for an email from Pop In A Box with tracking details. OR 2. Use... ⇲
 
Freezing issue

Pop In A Box loops back to previous screens

Fix: 1. Clear app cache: As mentioned earlier, clearing the app cache by reinstalling the app can help resolve looping issues. OR 2. Restart y... ⇲
 
Payments issue

Payment issues not resolved promptly

Fix: 1. Verify payment details: Double-check that your payment information is correct in the app settings. Incorrect details can lead to payment... ⇲
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 what users are saying
Good experience
93.3%

Bad experience
4.1%

Neutral
2.6%

~ from our NLP analysis of 1,517 combined software ratings.

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 Private Data Pop In A Box collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics