fix problems on Penn East FCU [iphone]

—— Run into issues on Penn East FCU? Get help pending when official support gets back to you!

Penn East FCU

Info:

company: Penn East Federal Credit Union

: https://www.penneastfcu.org/contact-us/

Chat with our AI-based Penn East FCU Support

🛠️ Common Penn East FCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Login process is terrible

Fix: Ensure that you are using the latest version of the Penn East FCU app. Go to the App Store, search for the app, and check if an update is av... ⇲

Consistently gets kicked out while switching pages

Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Try switching between Wi-Fi and cellular dat... ⇲

Attempt failed when trying to log back in

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲

Doesn't allow device to be remembered

Fix: Check the app settings to see if there is an option to enable 'Remember Me' or 'Stay Logged In'. If this option is available, make sure it i... ⇲

Login fails frequently

Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates, as this can... ⇲

Difficult to sign in

Fix: Use the 'Show Password' feature when entering your password to ensure you are typing it correctly. This can help avoid login issues due to t... ⇲

Bugs issue

Lost all budgeting categories

Fix: Check if there is an option to restore previous settings or categories within the app. Look for a 'Settings' or 'Budgeting' section where yo... ⇲

Expense categories are gone

Fix: Check if there is a filter or view setting that may be hiding your expense categories. Look for options to display all categories or reset f... ⇲

Customization issue

New categories are inadequate

Fix: Provide feedback within the app if there is an option to do so, explaining which categories you find inadequate and suggesting improvements.... ⇲

Updates issue

No way to update categories

Fix: Explore the app's settings or budgeting section thoroughly to see if there is an option to edit or update categories. Sometimes these option... ⇲

Lack of effort in app development

Fix: Stay engaged with the app by providing constructive feedback through any available channels within the app. This can help highlight areas fo... ⇲

UI issue

User interface is worse than before

Fix: Familiarize yourself with the new layout by exploring all sections of the app. Sometimes, a new interface can take time to get used to, and... ⇲

Performance issue

Overall app performance is poor

Fix: Free up storage space on your iPhone by deleting unused apps or files. Low storage can affect app performance. Go to Settings > General > iP... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

71.4%

Good experience

23.8%

Neutral

4.8%

~ from our NLP analysis of 21 combined software ratings.

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Private Data Penn East FCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics