fix problems on BankFirst [iphone]

—— Run into issues on BankFirst? Get help pending when official support gets back to you!

BankFirst

Info:

company: BankFirst Financial Services

: https://www.bankfirstfs.com/

: www.bankfirstfs.com

Chat with our AI-based BankFirst Support

🛠️ Common BankFirst Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Deposits frequently rejected

Fix: Ensure that the check you are trying to deposit is endorsed correctly. The endorsement should be on the back of the check and should include... ⇲

Transactions disappear during transition

Fix: Before initiating a transaction, ensure that you have a stable internet connection. If your connection is weak, the transaction may not proc... ⇲

Payments issue

Transfers take too long

Fix: Check if there are any scheduled maintenance notifications from BankFirst. Sometimes, transfer speeds can be affected by backend updates or... ⇲

UI issue

Difficult to read black background

Fix: Adjust the brightness and contrast settings on your iPhone. Go to Settings > Display & Brightness and increase the brightness to see if it h... ⇲

Layout appears elementary and unprofessional

Fix: Provide feedback through the app's feedback feature if available. While you cannot contact developers directly, sharing your thoughts can he... ⇲

Camera issue

Mobile deposit image scaling issues

Fix: When capturing the image, ensure that the check fits within the designated frame in the app. If the check is too large or too small, it may... ⇲

Multiple attempts needed for image capture

Fix: Ensure that you are in a well-lit area when capturing the image. Poor lighting can cause the camera to struggle with focus, leading to multi... ⇲

Setup issue

Complicated setup for remote deposit

Fix: Follow the in-app tutorial or guide for setting up remote deposit. Take your time to read through each step carefully to ensure you don’t mi... ⇲

Updates issue

Missing features from old app

Fix: Familiarize yourself with the new app layout and features. Check the app's help section or user guide to see if the features you are looking... ⇲

Bugs issue

BankFirst often non-functional

Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix bugs and improve performance. Go to th... ⇲

Login issues after update

Fix: Ensure that you are entering the correct username and password. After an update, sometimes saved credentials may not work. If necessary, res... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.2%

Bad experience

4.2%

Neutral

2.6%

~ from our NLP analysis of 1,853 combined software ratings.

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Private Data BankFirst collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location