fix problems on First Round's On Me [iphone]

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—— Run into issues on First Round's On Me? Get help pending when official support gets back to you!

First Round's On Me
Info:
company: First Round Is On Me, Inc.
: https://www.firstroundsonme.co/
: www.firstroundsonme.co
Chat with our AI-based First Round's On Me Support
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Bugs issue

Incorrect countdown timer for chat opening

Fix: Check your device's date and time settings. Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled. This can help... ⇲

Photo verification does not work

Fix: Ensure that you have granted the app permission to access your camera and photos. Go to Settings > Privacy > Photos and Camera, and check th... ⇲

Multiple re-requests for declined dates

Fix: Communicate clearly in your profile or messages that you are not interested in re-dating declined requests to set expectations with other us... ⇲
 
Account issue

Account deletion or login issues after updates

Fix: If you cannot log in, try resetting your password. Use the 'Forgot Password' option on the login screen to receive a reset link via email.... ⇲
 
Customization issue

Lack of filters for religion and politics

Fix: Use the app's existing filters to narrow down your matches based on other criteria, such as interests or hobbies, which may indirectly refle... ⇲

No option to filter active users

Fix: Regularly check the app for updates, as new features may be added over time. Keep your app updated to the latest version. OR Engage with... ⇲

No location filter

Fix: Manually search for users in specific areas by using the search function, if available, and entering city names or regions. OR Consider u... ⇲

Lack of distance selection for matches

Fix: Use the app's existing filters to narrow down matches based on other criteria, such as interests or hobbies, which may help find closer matc... ⇲

Trivial question prompts focused on drinking

Fix: Provide feedback within the app if there is an option to suggest improvements or changes to the question prompts. OR Consider using the a... ⇲
 
Updates issue

No status updates for date requests

Fix: Check your app settings to ensure notifications are enabled. Go to Settings > Notifications > First Round's On Me and toggle on notification... ⇲
 
Compatibility issue

Limited pool of same-sex matches

Fix: Expand your search criteria to include users who may not explicitly identify as same-sex but are open to same-sex dating. This can sometimes... ⇲
 
Settings issue

Inability to change registered location

Fix: Check the app settings for a location option. If available, update your location there. If not, try logging out and back in after changing y... ⇲

Inconsistent gender and dating preferences

Fix: Review your profile settings to ensure that your preferences are set correctly. Go to your profile and check the preferences section. OR... ⇲
 
Support issue

Non-responsive customer service

Fix: Look for FAQs or help sections within the app or on the website that may address your issue without needing to contact support. OR Try re... ⇲
 
Notifications issue

Date request notifications not functioning

Fix: Ensure that notifications are enabled for the app in your device settings. Go to Settings > Notifications > First Round's On Me and toggle o... ⇲
 
UI issue

Inability to see pending date requests

Fix: Log out of the app and log back in to refresh your session, which may help display pending requests. OR Check the app's settings or help... ⇲
 
Freezing issue

First Round's On Me freezes when modifying dates

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app and try again. OR... ⇲
 
Messages issue

Messages do not load in real time

Fix: Ensure you have a stable internet connection. If using Wi-Fi, try switching to mobile data or vice versa to see if it improves message loadi... ⇲
 
Slow issue

Slow app performance

Fix: Clear the app's cache by going to Settings > General > iPhone Storage > First Round's On Me > Offload App. This will remove the app but keep... ⇲
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 what users are saying
Good experience
70.6%

Bad experience
24.1%

Neutral
5.3%

~ from our NLP analysis of 3,170 combined software ratings.

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 Private Data First Round's On Me collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Olive: $9.99 Extra date requests, 24h to chat and more
  2. Blush: $14.99 Some extra requests, 24h to chat and more
  3. Terracotta: $24.99 Gain access to everything in the app
  4. Olive: $59.99 Extra date requests, 24h to chat and more
  5. 3 Super Sips: $7.99 Purchase 3 Super Sips
  6. Terracotta: $149.99 Gain access to everything in the app
  7. Blush: $89.99 Some extra requests, 24h to chat and more
  8. 12 Super Sips: $24.99 Purchase 12 Super Sips
  9. 50 Super Sips: $59.99 Purchase 50 Super Sips