fix problems on Helcim [iphone]

—— Run into issues on Helcim? Get help pending when official support gets back to you!

Helcim: Point of Sale

Info:

company: Helcim Inc.

: https://learn.helcim.com/docs/getting-started-with-the-helcim-point-of-sale

: www.helcim.com

Chat with our AI-based Helcim Support

🛠️ Common Helcim Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Helcim freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Helcim, and see if there’s an option to offload the app. This can help c... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for Helcim. Developers often release updates to fix c... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download necessary data: Before going offline, ensure you have downloaded any necessary data or transactions that you may need to access.... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the Helcim website for FAQs, user guides, or community forums that may provide answers to your questions.... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Helcim and ensure that notifications are enabled and set to your preference... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s layout and features. Look for tutorials or guides that can help yo... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go through the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Helcim to save battery life. 2. Reduc... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for the Helcim app. If not, consider upgrading your d... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

59.2%

Good experience

32.7%

Neutral

8.2%

~ from our NLP analysis of 49 combined software ratings.

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Private Data Helcim collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers