fix problems on Akulaku-Installment Shopping [iphone]

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—— Run into issues on Akulaku-Installment Shopping? Get help pending when official support gets back to you!

Akulaku-Installment Shopping
Info:
company: AKULAKU SILVRR INDONESIA, PT
: https://www.akulaku.com/
: www.akulaku.com
Chat with our AI-based Akulaku-Installment Shopping Support
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Crashes issue

Akulaku-Installment Shopping crashes frequently

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for Akulaku. Installing the latest version can fix bu... ⇲

profile completion causes crashes

Fix: 1. Try completing the profile in smaller steps: Instead of filling out all information at once, complete one section at a time and save befo... ⇲
 
Bugs issue

incorrect item availability

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the item listings. This can help update the availability status. 2. C... ⇲

inconsistent shipping information

Fix: 1. Track your order: Use the tracking feature in the app to get the latest updates on your shipment status. 2. Contact the seller: If the s... ⇲
 
Audio issue

voice verification fails

Fix: 1. Ensure a quiet environment: Make sure you are in a quiet place when attempting voice verification to minimize background noise that may i... ⇲
 
Registration issue

no verification code received

Fix: 1. Check your phone number: Ensure that the phone number linked to your account is correct. Go to your profile settings to verify. 2. Resen... ⇲
 
Payments issue

payment issues with credit score

Fix: 1. Review your credit score: Use a credit score app or website to check your current score and ensure there are no issues affecting your eli... ⇲

installment plan document requirements are unreasonable

Fix: 1. Review the requirements: Carefully read through the document requirements to ensure you have all necessary documents ready. 2. Prepare a... ⇲
 
Support issue

slow customer service response

Fix: 1. Use in-app support: Check if there is a live chat or support feature within the app that may provide quicker responses. 2. Check FAQs: L... ⇲
 
Compatibility issue

missing features compared to Android version

Fix: 1. Explore the app thoroughly: Sometimes features may be located in different sections or under different names. Take time to explore all me... ⇲
 
Camera issue

camera function crashes

Fix: 1. Restart the app: Close Akulaku completely and reopen it to reset the camera function. 2. Check camera permissions: Go to Settings > Priv... ⇲
 
Search issue

no search filter on iOS

Fix: 1. Use the general search bar: While there may not be specific filters, try using keywords in the search bar to find items more effectively.... ⇲
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 what users are saying
Good experience
56.3%

Bad experience
34.4%

Neutral
9.4%

~ from our NLP analysis of 64 combined software ratings.

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 Private Data Akulaku-Installment Shopping collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Diagnostics