fix problems on CFA Institute Learning [iphone]

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—— Run into issues on CFA Institute Learning? Get help pending when official support gets back to you!

CFA Institute Learning
Info:
company: Watermelon Express
: https://help.cfainstitute.org/
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Login issue

Login screen resets unexpectedly

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the CFA Institute Learning app, and select 'Offload App'. This will remo... ⇲

Username/password incorrect error message

Fix: 1. Double-check credentials: Ensure that you are entering the correct username and password. Check for typos, and ensure that Caps Lock is n... ⇲

Login popup disappears

Fix: 1. Restart the app: Close the CFA Institute Learning app completely and reopen it. This can sometimes resolve temporary glitches. 2. Check f... ⇲

CFA Institute Learning does not retain credentials

Fix: 1. Ensure 'Remember Me' is checked: When logging in, look for a 'Remember Me' or 'Stay logged in' option and make sure it is selected before... ⇲

Blank white login page

Fix: 1. Restart the app: Close the CFA Institute Learning app completely and reopen it. This can sometimes resolve temporary glitches. 2. Clear a... ⇲

Infinite loop with MFA

Fix: 1. Restart the app: Close the CFA Institute Learning app completely and reopen it. This can sometimes resolve temporary glitches. 2. Check y... ⇲
 
UI issue

Poor display of readings

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the text size and display settings. You can also enable 'Larger... ⇲

Inability to highlight text

Fix: 1. Check for app updates: Go to the App Store and check if thereā€™s an update available for the app. If there is, update it to the latest ver... ⇲

Difficult to access content

Fix: 1. Familiarize with the app layout: Spend some time exploring the appā€™s interface to understand where different content is located. Look for... ⇲
 
Customization issue

Tiny fonts with no adjustment options

Fix: 1. Adjust iPhone text size: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase text size. This may affect h... ⇲
 
Performance issue

Overall app performance is poor

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve performance issues. Press and hold the power button until you see the 'slide... ⇲
 
Installation issue

Frequent app reinstallation needed

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the CFA Institute Learning app, and select 'Offload App'. This will remo... ⇲
 
Bugs issue

High registration fees for a buggy app

Fix: 1. Evaluate the app's value: Consider the features and content provided by the app. If you find it valuable despite the issues, weigh the co... ⇲
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 what users are saying
Bad experience
94.7%

Good experience
3.9%

Neutral
1.3%

~ from our NLP analysis of 76 combined software ratings.

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 Private Data CFA Institute Learning collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info