fix problems on Swiftfin [iphone]

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—— Run into issues on Swiftfin? Get help pending when official support gets back to you!

Swiftfin
Info:
company: Anthony Lavado
: https://jellyfin.org/contact
: jellyfin.org
Chat with our AI-based Swiftfin Support
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Downloads issue

No offline video download option

Fix: 1. Check if the app has a subscription model that allows offline downloads. If so, ensure you are subscribed to the correct plan. 2. Look f... ⇲
 
Storage issue

Missing media folders

Fix: 1. Check the app settings to see if there is an option to display or hide media folders. 2. Try logging out of your account and logging bac... ⇲
 
Network issue

Server discovery issues after updates

Fix: 1. Restart your router and ensure that your internet connection is stable. 2. Check if the app has permissions to access your local network... ⇲
 
UI issue

UI bugs and lag on Apple TV

Fix: 1. Restart your Apple TV by unplugging it from power, waiting for 10 seconds, and plugging it back in. 2. Check for software updates on you... ⇲

Captions unreadable when zoomed

Fix: 1. Go to the app settings and look for subtitle or caption settings. Adjust the font size and background color for better readability. 2. I... ⇲

Home bar remains visible during playback

Fix: 1. Check the app settings for any options related to fullscreen or immersive playback. Enable fullscreen mode if available. 2. Restart the... ⇲

Inconsistent 'Next up' episode display

Fix: 1. Refresh the app by closing it completely and reopening it. 2. Check your internet connection to ensure it is stable, as this may affect... ⇲
 
Video issue

Playback quality selection not available

Fix: 1. Check the app settings for any options related to video quality or playback settings. 2. Ensure that your internet connection is stable... ⇲

No Picture in Picture support

Fix: 1. Check the app settings to see if Picture in Picture (PiP) is supported and enabled. 2. Ensure that your device is running the latest ver... ⇲
 
Crashes issue

Swiftfin crashes with MKV files

Fix: 1. Ensure that the app supports MKV file formats. Check the app documentation or settings for supported formats. 2. Try converting the MKV... ⇲
 
Settings issue

No option to mark media as watched/unwatched

Fix: 1. Check the app settings for any options related to media tracking or watched status. 2. If the option is not available, consider creating... ⇲
 
Customization issue

No shuffle button for series episodes

Fix: 1. Check the app settings for any playback options that may allow shuffling of episodes. 2. If the option is not available, consider creati... ⇲

Limited control over media folder visibility

Fix: 1. Check the app settings for any options related to media folder visibility or organization. 2. If the app allows, create custom folders a... ⇲
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 what users are saying
Good experience
73.2%

Bad experience
17.9%

Neutral
8.9%

~ from our NLP analysis of 168 combined software ratings.

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 Private Data Swiftfin collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.