fix problems on Famous Footwear [iphone]

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—— Run into issues on Famous Footwear? Get help pending when official support gets back to you!

Famous Footwear - Shop Shoes
Info:
company: Caleres, Inc.
: http://famousfootwear.custhelp.com/app/ask
: www.famousfootwear.com
Chat with our AI-based Famous Footwear Support
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Login issue

Locks up and requires re-login

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲

Fails to log in after multiple attempts

Fix: Reset your password through the app or website. Use the 'Forgot Password' option to receive a reset link via email. OR Ensure that you ar... ⇲

Session expired error

Fix: Log out of the app and log back in to refresh your session. This can help resolve session-related issues. OR If the problem persists, try... ⇲
 
Bugs issue

Items in cart disappear

Fix: Ensure you are logged into your account before adding items to your cart. If you are not logged in, items may not be saved. Always check you... ⇲
 
Slow issue

Pages load slowly

Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if the loading speed improves. If using Wi-Fi, try restarting... ⇲

Famous Footwear is laggy

Fix: Close other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom) and swipe up on app... ⇲
 
Customization issue

Color scheme is unappealing

Fix: While you cannot change the app's color scheme, you can provide feedback through the app's settings. Look for a feedback option to suggest i... ⇲
 
UI issue

Loses place when navigating back

Fix: Try using the app's built-in navigation buttons instead of the iPhone's back button. This can help maintain your place in the app. OR If... ⇲

Cannot view items to select size

Fix: Try rotating your device to landscape mode. Sometimes, the app may display better in a different orientation, allowing you to see size optio... ⇲

Cannot remove discontinued items from favorites

Fix: Try logging out and logging back in to see if the app refreshes your favorites list and allows you to remove items. OR If the items remai... ⇲

Inconsistent user experience

Fix: Try to use the app in a different environment (e.g., different Wi-Fi network) to see if the experience improves, as network issues can affec... ⇲

Difficult to browse inventory

Fix: Use the search function to find specific items instead of browsing through categories, which can save time and effort. OR Try filtering i... ⇲
 
Crashes issue

Famous Footwear crashes when minimized

Fix: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. If low, delete unused apps... ⇲
 
Syncing issue

Does not save favorite items

Fix: Log out and log back into your account to refresh your session. This can sometimes resolve syncing issues with favorites. OR Try removing... ⇲
 
Payments issue

Payment processing issues

Fix: Check your payment method details in the app. Ensure that your card information is correct and up to date. OR Try using a different payme... ⇲

Apple Pay checkout fails

Fix: Ensure that Apple Pay is set up correctly on your device. Go to Settings > Wallet & Apple Pay and check your cards and settings. OR Try r... ⇲

Cannot edit payment methods in app

Fix: Log into your account on the Famous Footwear website to manage your payment methods, as the app may have limited functionality. OR Check... ⇲
 
Network issue

Connection issues persist

Fix: Check your internet connection and switch between Wi-Fi and cellular data to see if the issue is related to your network. OR Restart your... ⇲
 
Updates issue

Updates do not fix existing issues

Fix: Uninstall the app and reinstall it from the App Store. This can help resolve persistent issues by installing a fresh version of the app. O... ⇲
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 what users are saying
Good experience
98.7%

Neutral
0.9%

Bad experience
0.4%

~ from our NLP analysis of 117,325 combined software ratings.

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 Private Data Famous Footwear collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics