fix problems on Edifi Credit Union [iphone]

​

—— Run into issues on Edifi Credit Union? Get help pending when official support gets back to you!

Edifi Credit Union
Info:
company: EdiFi Federal Credit Union
: https://www.edificu.com/contact
: www.edificu.com
Chat with our AI-based Edifi Credit Union Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Cannot label accounts

Fix: Check if there is an option to rename accounts in the app. Go to 'Account Settings' and look for an option to edit account names or labels.... ⇲
 
Account issue

Separate app required for credit card balance

Fix: Download the separate app for credit card management if available. Ensure both apps are updated to the latest version for optimal performanc... ⇲

Confusing account identification

Fix: Look for an option in the app settings to customize how accounts are displayed. You may be able to change the order or add identifiers to ma... ⇲

Inconsistent direct deposit allocation

Fix: Check your direct deposit settings in the app to ensure they are correctly configured. Navigate to 'Account Settings' and review your direct... ⇲

Inability to transfer between accounts

Fix: Check if there is a 'Transfer' option in the app. Navigate to the 'Accounts' section and look for a transfer feature that allows moving fund... ⇲

Edifi Credit Union does not show daily balance

Fix: Check the app settings to see if there is an option to display daily balances. Look for 'Account Settings' or 'Display Options' within the a... ⇲
 
Login issue

Frequent login required

Fix: Ensure that the app is updated to the latest version, as updates may fix bugs related to login sessions. Check the App Store for updates.... ⇲

Facial recognition login issues

Fix: Ensure that facial recognition is enabled in your iPhone settings. Go to Settings > Face ID & Passcode and check if the app is allowed to us... ⇲
 
Glitches issue

Edifi Credit Union frequently glitches

Fix: Clear the app's cache by going to your iPhone settings, selecting the Edifi Credit Union app, and choosing 'Clear Cache' if available. Resta... ⇲
 
Features issue

Inability to access certain features

Fix: Check for any app updates that may restore or improve access to features. Go to the App Store and look for updates for the Edifi Credit Unio... ⇲

Lack of memo feature

Fix: If the app does not have a memo feature, consider using a separate note-taking app to keep track of transaction notes and memos. OR Alter... ⇲
 
Updates issue

Delayed transaction updates

Fix: Refresh the app by pulling down on the transaction list to see if it updates. Ensure you have a stable internet connection as this can affec... ⇲
 
Crashes issue

Edifi Credit Union crashes or freezes

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app to see if it resolve... ⇲
 
Notifications issue

No notification of app issues

Fix: Enable notifications for the app in your iPhone settings. Go to Settings > Notifications > Edifi Credit Union and ensure notifications are a... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.4%

Bad experience
5.5%

Neutral
3.1%

~ from our NLP analysis of 1,068 combined software ratings.

 Switch to these Alternatives:
First Harvest CU Mobile App
EmployeeXperience
JSFCU Mobile Banking
OceanFirst Bank - Mobile
The Bank of Princeton Mobile
CU of NJ
WSFS Bank
Andrews FCU Mobile
PFFCU Mobile Banking
CURE Auto Insurance

 Private Data Edifi Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics