fix problems on Minnesota Energy Resources [iphone]

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—— Run into issues on Minnesota Energy Resources? Get help pending when official support gets back to you!

Minnesota Energy Resources
Info:
company: WEC Energy Group Inc.
: https://www.minnesotaenergyresources.com/secure/ssl/contact
: www.wecenergygroup.com
Chat with our AI-based Minnesota Energy Resources Support
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Payments issue

Limited payment options

Fix: Check the app for any updates that may include additional payment options. Go to the 'Payment Methods' section and see if there are any new... ⇲

Auto pay issues

Fix: To troubleshoot auto pay issues, first check your payment settings in the app. Ensure that auto pay is enabled and that your payment method... ⇲

No support for Visa cards

Fix: If Visa cards are not accepted, consider using an alternative payment method such as a debit card, bank transfer, or a different credit card... ⇲
 
Login issue

Minnesota Energy Resources login issues

Fix: If you are having trouble logging in, first ensure that you are entering the correct username and password. If you’ve forgotten your passwor... ⇲
 
Account issue

Verification code errors

Fix: If you are not receiving the verification code, check your phone’s signal and ensure that you have not blocked messages from the app. Wait a... ⇲

Old account linked incorrectly

Fix: To resolve this, log into your account and navigate to the account settings. Look for an option to unlink or remove the old account. Once re... ⇲
 
UI issue

UI is rudimentary and unattractive

Fix: While you cannot change the app's design, you can provide feedback through the app's feedback feature. In the meantime, try to familiarize y... ⇲
 
Crashes issue

Minnesota Energy Resources stopped working after initial use

Fix: If the app crashes or stops working, try restarting your device. After rebooting, open the app again. If it still doesn’t work, check for up... ⇲
 
Notifications issue

Inconsistent notifications

Fix: To improve notification consistency, check your app notification settings. Ensure that notifications are enabled for the app in your device... ⇲
 
Bugs issue

Requires reading own meter

Fix: To manage meter readings effectively, set a reminder on your phone to check your meter regularly. Take a photo of the reading for accuracy a... ⇲
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 what users are saying
Good experience
96.5%

Neutral
2.4%

Bad experience
1.2%

~ from our NLP analysis of 4,962 combined software ratings.

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 Private Data Minnesota Energy Resources collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • User Content
    • Identifiers
    • Diagnostics