fix problems on American Physician Institute [iphone]

—— Run into issues on American Physician Institute? Get help pending when official support gets back to you!

American Physician Institute

Info:

company: Synegen Inc.

: https://www.americanphysician.com/contact-us

: www.americanphysician.com

Chat with our AI-based American Physician Institute Support

🛠️ Common American Physician Institute Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

American Physician Institute crashes frequently

Fix: 1. Restart your iPhone: This can clear temporary glitches that may cause the app to crash. Press and hold the power button until you see the... ⇲

slides lagging

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try moving closer to th... ⇲

UI issue

lectures not in list format

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may improve the organization of lectures. Go to the App Stor... ⇲

poor app design

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation and features better. 2. Use feedback... ⇲

lectures require excessive swiping

Fix: 1. Use the search function: If available, use the search bar within the app to find specific lectures instead of swiping through all of them... ⇲

no way to stop video lectures without exiting app

Fix: 1. Use the home button: Press the home button (or swipe up from the bottom on newer iPhones) to minimize the app while the video continues t... ⇲

Updates issue

update worsens performance

Fix: 1. Revert to a previous version: If possible, uninstall the current version and reinstall an older version of the app from your iTunes libra... ⇲

Compatibility issue

American Physician Institute lacks website features

Fix: 1. Use the website: If the app lacks certain features, access the American Physician Institute website directly through your mobile browser... ⇲

incompatibility with PDF apps

Fix: 1. Use a different PDF app: If the current PDF app is not compatible, try using another PDF reader that is known to work well with the Ameri... ⇲

Bugs issue

American Physician Institute unreliable

Fix: 1. Regularly update the app: Ensure you are using the latest version to benefit from bug fixes and performance improvements. 2. Restart your... ⇲

American Physician Institute stops working in sleep mode

Fix: 1. Adjust sleep settings: Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while using the app to prevent it from goi... ⇲

American Physician Institute full of bugs

Fix: 1. Regularly update the app: Ensure you are using the latest version to benefit from bug fixes and performance improvements. 2. Clear app ca... ⇲

Video issue

downloaded videos won't play

Fix: 1. Check storage space: Ensure your device has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Re-dow... ⇲

Syncing issue

American Physician Institute doesn't remember last watched video

Fix: 1. Check app settings: Look for any settings related to playback history or resume options within the app and ensure they are enabled. 2. Up... ⇲

Audio issue

no audio for videos

Fix: 1. Check volume settings: Ensure your device's volume is turned up and not muted. Use the volume buttons on the side of your iPhone to adjus... ⇲

audio issues with Bluetooth

Fix: 1. Check Bluetooth connection: Ensure your Bluetooth device is properly connected. Go to Settings > Bluetooth and make sure the device is co... ⇲

sign-in information not saved

Fix: 1. Enable 'Remember Me': If the app has a 'Remember Me' option on the sign-in screen, make sure to check it before logging in. 2. Check devi... ⇲

Storage issue

American Physician Institute doesn't store downloaded content

Fix: 1. Check storage settings: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage to check. 2. Re-download c... ⇲

Loading issue

question blocks won't load

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as loading issues may be due to connectivity problems. 2. Restar... ⇲

American Physician Institute takes long to launch

Fix: 1. Restart your iPhone: This can help clear temporary glitches that may slow down app launch times. 2. Close background apps: Double-tap the... ⇲

Customization issue

no playback speed options

Fix: 1. Check app settings: Look for any settings related to playback speed within the app and see if there are options to adjust it. 2. Use exte... ⇲

Content issue

only a few lectures available

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may add more content. 2. Explore other sections: Look for ad... ⇲